Crew Chief

Job Description

Job Description

SERVPRO of Bountiful is hiring a dependable, experienced Crew Chief to lead mitigation crews and deliver outstanding service to customers during property-loss events.

This is a full-time, customer-facing leadership role for someone who can keep a crew moving, uphold quality and safety standards, and help customers through difficult situations.

What You’ll Do

• Lead a small team of mitigation technicians and keep the crew organized, productive, and on task.
• Manage day-to-day mitigation work at customer job sites.
• Assist with water, fire, smoke, and odor mitigation services as assigned.
• Set up, monitor, and remove drying and air-quality equipment.
• Maintain clean, organized job sites and company equipment.
• Document job progress, equipment, photos, and required job information.
• Communicate professionally with customers, insurance adjusters, project managers, and the SERVPRO team.
• Maintain quality standards, safety procedures, and strong customer satisfaction throughout each job.
• Train, coach, and support technicians as needed.

What We’re Looking For

• Previous mitigation, restoration, or crew-lead experience preferred.
• Ability to lead a small team efficiently and keep work moving.
• Strong communication skills with customers, insurance adjusters, project managers, and technicians.
• Positive, professional attitude and commitment to customer satisfaction.
• Reliable attendance, dependable transportation, and a valid driver’s license.
• Ability to work safely, lift and carry materials and equipment, and stay productive in a fast-paced environment.
• Basic problem-solving skills and willingness to learn SERVPRO procedures.
• Clean, professional appearance appropriate for customer-facing job sites.
• Ability to pass required pre-employment screening.

Schedule & Compensation

• Full-time W-2 employee position
• Approximately 35–40 hours per week
• Typical schedule is Monday through Friday
• Must be available for after-hours and weekend work when needed
• Additional compensation incentives are available for qualifying after-hours and weekend work
• Pay is based on experience
• The first 90 days are an introductory period, with reviews at approximately 30 and 90 days

Full-Time Benefits & Career Growth

• Medical insurance
• Dental and vision plan options
• IRA retirement plan
• Life insurance
• Paid holidays
• Paid industry certifications and training opportunities
• Clear career-growth path, with opportunities to advance into a Production Manager role

To Apply

Send your work history and contact information to SERVPRO of Bountiful .