Product Engineer

Job TitleKLA Services Team MemberJob DescriptionOwn installation of new tools at customer sites independently and only occasionally require guidance from managers. Follow all procedure and provide a consistent result within specified Cycle Times and exercise judgment within generally defined practices and policies. Achieve a predictable production ready.Troubleshoot and repair complex system level problem during installations using standard procedures, troubleshooting techniques and install BKMs to resolve system level problems which have multiple causes. Know when to escalate and provide clear communication with all previous actions and data to get the help needed.Take full ownership of install administrative tasks such as preparations of field service reports and daily pass downs on Installation progress and non-conformances. Contribute to post-activity Quality Feedback Report.Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods. Manage personal finances to prevent disruption to scheduled activities.80 - 90 % travel, domestic and internationally by commercial transportation to customer sites.Assist junior engineers as necessary. Provide guidance and technical assistance at customer sites. Can develop basic POAs. Provide phone and on-site support for junior engineersPreferred Qualifications3 years of experience in semiconductor or related field/ military service experienceMinimum Qualifications3 years of experience in semiconductor or related field/ military service experienceBase Pay Range$31.78 - $54.04 Per HourPrimary Location: USA-TX-Richardson-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io to request accommodation.Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to View email address on click.appcast.io to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.