Maintenance Supervisor

Job DescriptionJob DescriptionBe part of the opening team at Encore Villas, a new build-to-rent community of 120 single-story villa homes in Concord, NC. Eastwood Homes is building it, and VEST Residential will manage it.Every home is a detached single-story villa with an attached garage, available in five floor plans. Residents get the space and privacy of a house without the upkeep of owning one. The amenities include a clubhouse with a fitness center and business center, a beach-entry pool with a cabana, a pet wash, and a planned dog park. High-speed Wi-Fi is included throughout the community, and there’s an EV charger on site.Timeline Construction is underway. The first homes and the clubhouse are scheduled to open in January 2027, and the remaining homes will be delivered in phases during lease-up. The onsite team starts in early December 2026, before the first move-in. You’ll help build everything from day one, including systems, vendor partnerships, the resident experience, and the culture of a new community.What you’ll doDiagnose and complete service requests and routine upkeep, following safety standards and code requirementsRun the make-ready process: inspections, punch lists, vendor scheduling, supplies, and final quality checksSet and maintain appearance standards for homes, grounds, the clubhouse, the pool, and other amenitiesInspect the work of your team and vendors, and correct issues when the work falls shortManage parts and supply inventory, and keep spending within budgetComplete monthly preventive maintenance and help build the repair and capital budgetLead regular safety meetings, keep SDS sheets current, and stay on top of OSHA requirementsTreat residents with respect, and respond to their requests quickly and professionallyWhat we’re looking forMultifamily or residential maintenance experienceLease-up or new-construction experience preferredEPA Type I and II or Universal certificationCPO certification, or the willingness to earn it within 90 days of hireOSHA 10 or OSHA 30, or the willingness to complete it within 90 days of hireYour own hand tools, and a reliable cell phone for on-callAvailability for on-call rotation, including evenings, weekends, and holidaysThe ability to work outdoors in all weather; to climb ladders, crawl in tight spaces, and lift up to 25 lbs on your own and 50 lbs with helpA valid driver’s license and any certifications your state or locality requiresBasic computer skills (property management software experience preferred)High school diploma or GED, or related experience or trainingYou’ll own the maintenance program from the start. That means walking new homes as they’re delivered, setting up preventive maintenance and make-ready standards, and building strong relationships with the builder and vendors.#ZR