Low Voltage Service Technician

Why Join the Benson Family of Companies?

At Benson, our people are our greatest asset. We take pride in delivering exceptional service in the Security & Life Safety industry, while fostering a team-oriented, supportive environment where your skills and career can grow. We offer 100% paid medical benefits along with opportunities for advancement, training, and professional growth. When you join us, you're not just taking a job — you're becoming part of a company that values expertise, innovation, and the impact we make in the communities we serve.

What Will My Role Entail?

Job Summary: The Low Voltage Service Technician will specialize in the maintenance and repair of commercial security systems. The ideal candidate will have experience with access control, video surveillance, intrusion detection systems, and IT network infrastructure/servers. This Low Voltage Technician requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and as part of a team.

Position summary: The Low Voltage Service Technician will specialize in the installation, maintenance, and repair of commercial security systems. The ideal candidate will have extensive experience working with low voltage systems, including access control, video surveillance, intrusion detection, fire alarm systems, audio/video equipment, data cabling, and telecommunications infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently or as part of a team to ensure the highest standards of safety and functionality for our clients' security needs.

Key Responsibilities and Job Functions:

Include the following, but not limited to, other duties that may be assigned.

• Service and maintain low voltage systems in commercial and industrial settings.
• Work closely with customers, contractors, and other team members to ensure the successful completion of projects while adhering to safety standards and industry regulations.
• Handle various low voltage systems, including access control, video surveillance, intrusion detection systems, and IT network infrastructure/servers.
• Perform regular inspections and preventive maintenance on all low voltage systems to ensure optimal performance.
• Diagnose and resolve technical issues promptly, minimizing downtime and ensuring customer satisfaction.
• Document all work performed, including repairs, and maintenance, in accordance with company policies and procedures.
• Provide technical support and training to customers and team members as needed.
• Stay updated on industry trends, new technologies, and best practices to continually improve service quality and efficiency.

Required Qualifications:

List of the minimum qualifications needed to perform the job.

• Experience: Minimum 7-10 years of experience in ACCESS control systems, including expertise in intrusion detection systems and video surveillance systems. A current Arizona Alarm Agents License. Additional experience with fire alarm systems is a plus.
• License: Arizona Alarm Agents License
• Skills: Possesses the ability to read and interpret blueprints effectively, ensuring accurate and efficient project execution. High awareness of job site safety protocols and strict adherence to Benson's safety standards underscore a commitment to a secure working environment. Excels in analytical, troubleshooting, and problem-solving tasks, with excellent written and verbal communication skills facilitating clear and effective interactions.

Work Environment & Physical Requirements (If applicable)

• Ability to lift and carry heavy equipment up to 40 lbs.
• Ability to work on ladders, aerial lifts, and at heights and in confined spaces.
• Ability to travel as needed with overnight stays.
• Exposure to various weather conditions and job site environments.

Compliance and Standards:

• Adherence to company policies, procedures, and applicable laws.
• Maintain confidentiality and uphold ethical standards.

Join Benson Systems, Where Your Talent Thrives!

At Benson Systems, we believe great people deserve great support. When you join our team, you're not just accepting a job; you're becoming part of a company that invests in your well-being, growth, and success.

• Outstanding Benefits – Enjoy comprehensive health insurance for you and your family, including 100% company-paid employee-only medical, dental & vision coverage, plus robust 401(k), matching up to 4%, and even pet insurance.
• We Invest in Your Expertise – We pay for required certifications and license renewals so you can focus on advancing your skills without added financial stress.
• Generous Paid Time Off – Take time to recharge, travel, or be with the people who matter most. We value work-life balance.
• Competitive Compensation – Your work matters, and we make sure you're rewarded with a compensation package that reflects your contributions.
• Career Growth Opportunities – Build a future with us through ongoing professional development and advancement opportunities.
• A Family-First Culture – Enjoy company gatherings where families are welcome, creating a supportive, inclusive environment that truly feels like a community.

EEO Statement:

Benson Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.

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