Assistant Director Insurance Claims & Risk Management

Job Profile: Risk Manager 3 Job Family: Risk Management Time Type: Full time Max Pay – Depends on experience: $110,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Position Salary Range: $103,000 – $110,000; DOE Job Description: Under general direction, the Assistant Director Insurance Claims & Risk Mitigation leads the administration of insurance claims, post-incident loss analysis, and risk mitigation activities for the University. This role coordinates with State Risk Management, the Office of General Counsel, Facilities Management, Environmental Health and Safety, campus departments, brokers, insurers, and other stakeholders to evaluate claims, interpret coverage, assess loss trends, and develop strategies to reduce future risk. The position supports enterprise risk management through claims analysis, root-cause review, reporting, risk assessment, insurance program administration, certificates of insurance, contract risk review, and implementation of corrective actions designed to prevent recurrence of losses. Please note: This is not a retail asset protection, theft protection, theft prevention, or physical security loss prevention role. Essential Duties: Identify risk exposures, assess risk and evaluate potential impact on all aspects of complex business operations affecting all aspects of operational, compliance, reputational, and financial risks. Assist in implementing and maintaining a system-wide risk management framework designed to identify, assess, manage, and mitigate risks. Assist in coordinating the completion of annual risk assessment survey to ADOA Risk Management. Collaborates with State of Arizona to manage insurance programs for ASU. Direct the management of all insurance claims and develops claim resolution options with the State of Arizona and the departments. Convene periodic loss prevention meetings of campus stakeholders, organizing annual meetings, creates presentations, facilitates root cause analysis discussions, interprets insurance policies and continuous monitoring to reduce loss to the University. Develops and prepares claims and loss trend reports and year-end statements for senior leaders. Provides training to risk management staff. maintains two-way dialogue; encourages staff, and monitors work in-progress. Coaches staff on achieving departmental goals and supports the development of necessary skills to ensure success in departmental and university initiatives. Provide guidance and counsel to Provost Office for high-risk travel. Manages requests for Certificates of Insurance to be issued on self-insurance; obtains certificates from the broker on purchased insurance coverages based on the analysis. Consults with stakeholders to assist with interpretation, to identify and implement best practices, to problem solve, plan, train, advise the University community and implement risk management topics. Conducts research using multiple tools and resources to analyze information, and assist with the development, administration and implementation of risk mitigation strategies to support all aspects of business operations. Assists in the development of project plans and implementation of strategies. Assists in the risk assessment process in coordination with Supply Chain and other departments regarding procurement contracts. Assists with and/or facilitate the gathering or risk data for reporting and to perform risk and financial analysis of business processes and programs. Assists with and performs risk and financial analysis of business process and program. Provides technical expertise, assists in managing the development of processes and procedures in the management of risk. Performs loss investigations, inspections and claims administration. Review and advice on legal documents to assist in mitigating risks. Stays abreast of emerging risk issues. Desired Qualifications: State Commercial Insurance Adjusters license, Insurance or Risk Management Designations (CPCU, CRM, etc.) Working Environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%)Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%)Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts Ability to clearly communicate verbally, read, write, see and hear to perform essential functions. Department Statement: At ASU, we care about our employees. We offer a total rewards package that includes: • AZ state school tuition reduction for employees and their dependents and spouse; all available on day one of employment. • Competitive wages. • Disability and leave program for income protection. • Employee assistance for confidential and free behavioral health services. • Generous accrual of paid sick and vacation time. • Low cost dental, health, life and vision insurance benefits; all available on day one of employment. • Paid adoption and fertility subsidies. • Paid time for professional development and volunteering. • Retirement programs with employer match; designed to promote long-term savings and provide income upon retirement. • Wellness program for preventative health education and screenings. • Wide variety of employee discounts through ASU partnerships. More info can be found here: ( Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. Current ASU employees and Contingent Workers should log into Workday to search for and apply to jobs using the Jobs Hub. Submitting your application using this portal may result in longer recruitment times. If you are not a current ASU employee, please create an external candidate account using a personal (non-ASU) email address and continue your application through this site. For step-by-step instructions, refer to the ASU Application Guide for External Candidates If you are a student (worker and non-worker) interested in applying for student jobs, please log into Workday to search for and apply to jobs using the Jobs Hub and click on Find Student Jobs in the lefthand menu. If you are a student (non-worker) interested in applying for staff jobs, please create an external candidate account using a personal (non-ASU) email address and continue applying through this site. About Arizona State University Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.