EUC Desktop Support L1 - VIP, Remote & Incident Handling
Iron Systems, Inc
- Remote job
Iron Systems, Inc. is seeking a skilled IT Support Specialist to manage and resolve incidents related to desktop devices, including hardware and software support. Candidates will also optimize and maintain configurations and security compliance for all desktop devices. The ideal applicant will have experience with ServiceNow, expertise in EUC tools, and should hold an associate degree in electronics, with a preference for a bachelor's degree. Knowledge of AD and mobile device support is also advantageous. #J-18808-Ljbffr Iron Systems, Inc
- ...Responsibilities: Manage desktop device (hardware,... ...and connectivity) incidents through to... ...IMAC and desk-side support services. Manage... ...(including the remote management of Desktop... ...Provide VIP support for desk-side... ...good expertise on EUC tools, remote support...Remote workContract work
$60k - $75k
...EUC/Desktop Engineer o Candidate must have 8-12 years of L1/L2 hands-on experience to support the End User Computing Deskside Services.... ...allowed. o Resolve Incidents and Service Requests tickets... ...Tools to enable secure and remote support and operations....Remote workLocal areaWork from home- Iron Systems, Inc is looking for a skilled IT Support Technician based in Glendale, Arizona. The selected candidate will manage desktop devices, oversee incidents, and provide troubleshooting support for hardware and software issues while adhering to ITIL processes. This...Remote job
- Iron Systems, Inc is seeking a Desktop Support Technician in Lansdale, Montgomery County, United States. In this role, you will manage desktop device incidents, providing extensive hardware and software support throughout the device lifecycle. The ideal candidate should...Remote job
- Iron Systems, Inc in Phoenix, Arizona, is looking for an IT Support Specialist to manage and support desktop devices at various locations. You will resolve incidents, ensure compliance with security protocols, and provide help desk support for users. The ideal candidate...Remote job
$65k - $70k
...EUC/Desktop Engineer The Deskside Technician provides on site (and limited remote) technical support to end users, ensuring timely resolution of hardware... .... The role focuses on incident resolution, service requests... ...(asset) management, and VIP support, working closely...Remote workWork at office- ...issues for on‑site or remote users, providing L1L2L3 support as required. Asset... ...Manage virtual desktops (VDI), application streaming... ...ITIL processes for incident resolution, tracking... ...Collaborate with VIP/high‑priority users... ...End User Computing (EUC) Support role ensures...Remote workContract work
- ...End User Computing (Desktop Support) L1-Onsite services 2... ...and connectivity) incidents through to... ...lifecycle (including the remote management of... ...good expertise on EUC tools, remote support... ...requirements Provide VIP support for Desk... ...distribution and handle inventory and reporting...Remote workContract work
- Iron Systems, Inc. located in Tempe, Arizona is seeking a dedicated IT Desktop Support Technician. Your role will include managing desktop devices, providing hardware and software support, and ensuring compliance with security protocols. You should have a strong background...Remote job
- Sharp Brains is seeking freelance EUC L1 / Smart Hands Support Engineers to deliver on-demand IT support... ...network connectivity, and providing remote support to senior technical teams. The... ...will have experience in EUC/Desktop Support and must be able to work independently...Remote workFreelance
- ...cost. Job Description Technical support professionals who provide in-... ...to internal employees, remote workers, or external customers... ...Exceptional communication and customer handling skills Experience working... .... VPN troubleshooting and Incident Management. Basic...Remote workContract workImmediate startShift work
- ...to manage hardware and software incidents for desktop devices. The role involves supporting standard and approved hardware/software... ...their lifecycle, including remote management and optimization. The... ...processes. This position also provides VIP support and serves as a contact...Remote job
- ...Job Purpose The Desktop Support technician is a representative at customer locations and will work... ...experts in diagnosing and resolving incidents with regard to network and compute devices... ...configuring, replacing and troubleshooting EUC hardware components Awareness of Data...Permanent employmentTemporary workLocal areaImmediate start
- End User Support Engineers - L1 Support Role Responsibilities Diagnosis and Resolution Analyse... ...through problem-solving steps. Remote Assistance Utilize remote desktop tools to provide support.... ...understanding of the escalation and Major Incident processes and your role within...Remote workCasual workWork at officeShift workRotating shift
- ...The Technical and Desktop Support will perform the tasks... ...outstanding incident management for all... ...point for unresolved L1 incidents,... ..., and secure data handling. Deliver white-glove... ...supporting executive or VIP users in a... ...effectively with remote teams. High school...Remote workWork at officeLocal area
- ...Position : EUCS Location : Miami, FL (Onsite) Duration... ...for service troubleshoot incidents, and develop solutions to... ...Provide technical support to colleagues, on-site and remote. Diagnose and troubleshoot technical issues, handle their software, hardware and...Remote workFull timeContract work
$45 per hour
...Our client is seeking a VIP Desktop Support Engineer to provide high-touch, white glove technical support to senior executives and VIP users... ...support to VIPs and executives Deliver in-person and remote support with a strong focus on customer service and responsiveness...Remote workWork at office- ...Job Title: L1 Desktop Support Job Location : 52 Broadway 11th Floor New York, NY 10004... ...staff Skilled in desktop support handling in Windows and MAC environments. Microsoft... .../folder permissions. Managing incident cases within ServiceNow. Update...Long term contractContract workTemporary work
$50k - $60k
...for providing Tier 2 (L2) support to customers by... ...troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support... ...Tier 2 (L2) support team handles tickets routed by L1... ...support after basic user-level Remote Support (L1). Their...Remote workFull time$65k - $70k
...EUC/Desktop Engineer The Desktop Engineer is responsible for supporting and maintaining the organizations end-user computing environment... ...and respond to critical incidents as needed. Experience: •... ..., use hands and fingers to handle, feel, pick or pinch, and talk...- Desk side support L1 Open positions: 5 Location: NJ (onsite) Contract/Fulltime JD- Provide on-site desktop support for hardware, software, and connectivity issues. Perform hands... ..., and peripherals. Coordinate with remote teams to escalates and resolve complex issues...Remote workFull timeContract work
- ...Position Title: Deskside Support Technician... ..., Zebra printers, VIP escalations, network... ...support for desktops, laptops, mobile devices... .... Handle PC logistics: imaging... ...documentation of incidents, service requests,... ...Collaborate with remote IT teams and escalate...Remote workWork at office
- ...the first point of contact L1 support for all IT related incidents and service requests... ...Teams SharePoint OneDr VPN remote access and network connectivity... ...Perform basic desktop support and remote troubleshoot... ...English written sp Ability to handle business conversations emails...Remote workContract work
- ...Mid-Senior level professional for Tier 2 support in Glen Burnie, MD. This role requires... ...Responsibilities include managing tickets, resolving incidents, and escalating complex problems to Tier... ...installations and familiarity with remote support tools. This is a full-time...Remote workFull time
- NTT DATA, Inc. is seeking a Desktop Support Sr Analyst in Pataskala, Ohio. This role involves on-site and remote support, installation, and troubleshooting of desktops and notebooks... .... Candidates should be physically able to handle technology hardware and possess excellent...Remote work
$75k - $85k
...Desktop & Imaging Solutions Engineer We're... ...critical focus on remote imaging solutions,... ...resource in end‑user support and service... ...combines Level 1 (L1) end‑user support... ...Management (JSM), handling ticket intake, triage... ...improvements to reduce incidents. Continuously...Remote workWork at officeLocal area- ...provide comprehensive L1/L2 technical support for one of our... ...and provide advanced desktop support while maintaining... ...infrastructure, with additional remote support... ...change management and incident management frameworks... ...server and equipment handling Must be able to stand...Remote workContract workAfternoon shift
- ...The Desktop Support Technician is responsible for delivering... ...customer experience, VIP/executive support, and... ...provides hands-on and remote support for hardware,... ...Maintain ownership of incidents and service requests from... ..., and urgency when handling executive requests...Remote work
- ...Role : Desktop Engineer New York NY Type :contract... ...software and hardware incidents including operating... ...Conduct remote troubleshooting OS and Application support ticket handling on INC SR Good to have... ...Conferencing support VIP user coordination and...Remote workContract workWork experience placementWork at office
- ...Desktop Support Our client, an IT Services and Consultant... ...Support time-critical incidents aligned to market cycles... ...onboarding process. Provide VIP/white-glove support to... ...endpoints used for remote portfolio access.... ...platforms. Provide basic L1 support for investment...Remote work
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