Marketing Operations Manager, Media & Technology

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:Be the operational engine behind Clorox's Media Center of Excellence (COE). You'll manage the processes, platforms, documentation, and financial workflows that support brand and retailer-supported media investments, from setting clear ways of working and reconciling budgets to administering media operations platforms and helping internal teams and agency partners follow consistent processes. If you enjoy fixing how work gets done while keeping day-to-day operations running, this role is for you.In this role, you will:Media Operations, Governance & Enablement | 30%• Set and maintain operational standards, governance, and ways of working for media investments.• Create and update playbooks, training materials, and onboarding resources.• Partner with eCommerce and customer sales teams, when needed, to improve visibility and alignment across media investments, including retail media.Media Business Operations & Financial Governance | 20%• Manage budget tracking, reconciliation, and spend visibility, including agency financial management.• Work with Finance, Procurement, and agencies to improve reporting accuracy, financial controls, and issue resolution.• Support annual planning, forecasting, and budget allocation.Marketing Technology & Platform Operations | 20%• Administer enterprise media operations platforms, including user onboarding, access, training, and adoption.• Help teams understand how media tools, workflows, and data connect across the marketing organization.• Help teams adopt new processes and technologies, including appropriate uses of AI and automation.Cross-Functional Program & Agency Operations | 15%• Manage timelines, milestones, dependencies, and risks for media operations initiatives.• Work with Media COE leadership, agencies, eCommerce, Analytics, Finance, Procurement, and technology partners to implement new capabilities.• Support agency workflows, tool adoption, and process compliance.Continuous Improvement & Performance Management | 15%• Simplify workflows, reduce manual work, and strengthen operational controls.• Track operational measures such as budget accuracy, platform adoption, and process compliance.• Use reporting and stakeholder feedback to prioritize improvements and confirm changes are working.What we look for:Bachelor's degree in Marketing, Advertising, Communications, Business, Information Systems, or related field. Equivalent relevant experience may be considered.6+ years of experience in marketing operations, media operations, advertising operations, marketing technology, digital marketing, retail media operations, or a related field.Experience administering business platforms, managing operational workflows, supporting budget and financial processes, and leading cross-functional work.Experience working with agencies, media platforms, technology vendors, or an in-house marketing organization.Working knowledge of media processes, campaign workflows, reporting, and advertising and marketing technology.Experience creating processes, governance, documentation, training, and change-management support that teams can follow and use.Experience with budget tracking, reconciliation, reporting, and issue resolution.Strong program management, organization, communication, and stakeholder-management skills.Ability to influence without direct authority, follow up on commitments, and make sound decisions when the path is not fully defined.Ability to improve or build new processes while maintaining recurring operational work.Experience evaluating or using AI and automation to improve workflows, productivity, or quality.Workplace type:Hybrid: This individual will work 3 days onsite in Oakland, CA or Durham, NC. This role may also be eligible for remote.Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.[U.S.]Additional Information:At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. -–Zone A: $109,400 - $210,000–Zone B: $100,300 - $192,500–Zone C: $91,200 - $175,000All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.SummaryLocation: Oakland, CA - USA; Durham, NC - USA (Hill Bldg)Type: Full time