Certified Associate Facilitator

Job Description

Job Description

Help be a guiding light!

Summary:

Are you committed to supporting mental health resilience while mentoring and educating others?

Peerstar is seeking a full-time Certified Associate Facilitator to join our team. This position includes a structured 90-day training period designed to prepare trainees to deliver adaptable, community-focused peer support that meets individuals where they are. These services encourage healing, connection, and empowerment while supporting individuals facing significant mental health challenges.

The Certified Associate Facilitator encourages self-directed recovery and self-advocacy by strengthening skills, service navigation, connection to community resources, and fostering a sense of well-being, confidence, and self-efficacy.

Benefits:

• Health Insurance

• Dental & Vison Insurance

• 401k with Match

• Paid Time Off

Responsibilities:

• Partner with participants to develop and pursue self-directed recovery goals aligned with their individualized support plans.

• Support participants in achieving educational, employment, and social goals, including assistance navigating benefits, medical and behavioral health services, substance use resources, budgeting skills, and housing options.

• Participate in and support community-based socialization and recovery activities, including outings, festivals, recovery learning centers, and 12-step meetings.

• Collaborate with participants to develop Wellness Recovery Action Plans (WRAP) and encourage the creation of mental health advance directives.

• Facilitate peer support groups tailored to participant interests, strengths, and recovery needs.

• Accurately document participant services, progress, and outcomes in the electronic health record system in a timely manner.

• Perform additional duties as assigned in support of Peerstar’s mission.

Qualifications:

• Must be at least eighteen (18) years of age.

• High school diploma or GED required; Associate’s degree in a human services–related field preferred.

• Credentialed as a Certified Peer Specialist and eligible for certification through the Pennsylvania Certification Board.

• At least one (1) year of behavioral health experience.

• Proficiency with basic computer applications, including email, timekeeping systems, electronic health records, internet research, and the ability to learn job-specific software.

• Strong oral and written communication skills, cultural competence, interpersonal effectiveness, teamwork, organization, problem-solving ability, and attention to detail.

• Ability to work independently, manage time effectively, meet deadlines and billable unit requirements, and maintain a positive, professional demeanor.

• Valid driver’s license required.

Physical Demands:

• Ability to sit or stand at a desk using ergonomically appropriate equipment.

• Must be able to travel throughout service area in PA

• Flexibility to travel at least 2x per month for scheduled classes

  About Peerstar:

PeerStar is Pennsylvania's largest and most established peer support provider, operating exclusively in the peer support space since 2008. We employ Certified Peer Specialists (CPS) and Certified Recovery Specialists (CRS)—individuals with lived experience of mental health and/or substance use challenges—who receive specialized training to support others on their recovery journey.

Our services are:

• Goal-oriented and structured, with individualized recovery plans (IRPs) focused on specific, achievable objectives

• Medicaid-funded, making them accessible to those who need them most

• Home and community-based, meeting peers literally where they are

• Complementary to clinical treatment, working alongside therapists and doctors

• Culturally responsive, adapting to diverse backgrounds and needs

• Available statewide, serving 35 counties across Pennsylvania