Front Desk Sales Associate

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Training & development
• Employee discounts
• Flexible schedule

About the Role:
Hand & Stone Massage and Facial Spa is looking for an energetic and motivated Front Desk Sales Associate to join our growing team in Tallahassee, FL! This is a fantastic opportunity to be the face of a nationally recognized spa brand where you'll help clients discover the power of wellness and self-care. If you love people, thrive in a fast-paced environment, and have a passion for sales, we want to hear from you!

Responsibilities:

• Greet and check in clients, creating a warm and welcoming spa experience from the moment they arrive
• Drive membership sales and retail product sales to meet and exceed monthly goals
• Schedule appointments and manage the front desk booking system efficiently
• Handle client inquiries, concerns, and follow-ups with professionalism and care
• Process payments, memberships, and gift card transactions accurately
• Educate clients on spa services, packages, and promotional offerings
• Maintain a clean, organized, and professional front desk and lobby area

Requirements:

• Previous customer service, retail, or sales experience preferred
• Strong communication and interpersonal skills with a positive, outgoing personality
• Ability to multitask and stay organized in a busy spa environment
• Comfortable with sales goals and membership-based selling
• Proficiency with scheduling software or point-of-sale systems is a plus
• Flexible availability including evenings and weekends
• A genuine passion for wellness, hospitality, and delivering exceptional client experiences

About Us:
Hand & Stone Massage and Facial Spa is a leading national spa franchise dedicated to making massage and skincare services accessible, affordable, and exceptional for everyone. With locations across Fleming Island, Gainesville, Naples, and Estero, our spas are known for their professional therapists, relaxing atmospheres, and loyal membership communities. Our team members love working here because of the supportive culture, flexible scheduling, and the rewarding feeling of helping clients look and feel their best every day.