Administrative Associate III

Our client is currently seeking a Administrative Associate III


What You'll Do:
• Supplier Coordination & Guidance: Utilize Ivalua's in-application messaging system to


proactively contact suppliers. Provide clear instructions and specific requests to ensure all


onboarding paperwork and compliance documentation are completed correctly.
• Technical Troubleshooting: Serve as the first point of contact for suppliers encountering


technical or procedural hurdles during the onboarding process. Collaborate closely with Local


Data Stewards to resolve data entry errors or system bottlenecks.
• Escalation Management: Identify non-responsive suppliers and escalate to the assigned Buyer


to verify contact information and reinforce the urgency of the onboarding requirements.
• Identify \"gridlock\" within internal approval workflows and escalate to the appropriate internal


approval groups to ensure timely authorization and movement of the onboarding packet.
• Stakeholder Communication: Maintain transparent and consistent communication regarding


onboarding status with both internal stakeholders (Buyers, Program Managers) and external


customers (Suppliers) to manage expectations and timelines.
• Reporting & Metrics: Diligently update tracking metrics and dashboards to reflect the real-time


status of each supplier in the pipeline, providing visibility into onboarding velocity and potential


risks.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic


Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others


in order to maintain a positive and productive work environment.
• Perform other duties as necessary.


On-Site Work Environment:


This position requires regular in-person engagement by working on-site


three or more days each normally scheduled week in the primary work location. Travel and local


commute between company campuses and other possible non-company locations may be required.


Working Conditions:
• Work is performed in an office environment.


Required Education, Experience, & Skills:
• High School diploma or equivalent plus 2 or more years of related experience.
• Each higher-level related degree, i.e., Bachelor's or Master's, may substitute for two years of


related experience. Degree must be from a university, college, or school which is accredited by


an agency recognized by the US Secretary of Education, US Department of Education.


Preferred Education, Experience, & Skills:
• Previous experience in procurement, supply chain administration, or supplier management.
• Familiarity with Ivalua or similar Supplier Relationship Management (SRM) software.
• Strong written and verbal communication skills, with the ability to guide external parties through


complex administrative and technical processes.
• Ability to troubleshoot basic system issues and navigate internal organizational structures to


resolve bottlenecks.
• High attention to detail and the ability to manage a high volume of supplier files simultaneously