Dental Patient Care Coordinator

Dental Patient Care CoordinatorWe are seeking a friendly and organized Dental Patient Care Coordinator to join our dedicated team. As the first point of contact for our patients, you will play a key role in creating a welcoming experience while supporting the daily operations of our growing endodontic practice. We are looking for a positive, team oriented individual who is passionate about delivering outstanding patient care and contributing to a supportive, patient focused environment.Schedule: Full Time, 5 days a week, no nights or weekendsMust be flexible and willing to travel between all three locations: Mequon, Oak Creek, and Wauwatosa.ResponsibilitiesGreet patients warmly and ensure a welcoming, professional environmentSchedule and confirm appointments, manage provider calendarsAnswer phone calls, respond to inquiries, and manage patient communicationVerify insurance coverage and obtain necessary pre-authorizationsProcess payments, handle billing, and maintain accurate financial recordsMaintain patient records and ensure accurate data entryCoordinate patient flow and assist with administrative support as neededEnsure compliance with patient confidentiality and HIPAA regulationsPlease note that additional responsibilities may be assignedQualificationsHigh school diploma or equivalentPatient care or customer service experienceDental office experienceExperience with TDO software (a plus, but not required)Must be flexible and willing to travel between all three locations: Mequon, Oak Creek, and WauwatosaWe OfferCompetitive CompensationComprehensive Medical, Dental & Vision Insurance401(k) Retirement PlanPaid Time Off & Paid HolidaysFlexible Spending & Health Savings AccountsLife & Disability InsuranceEmployee Assistance & Wellness ProgramsAdditional Voluntary BenefitsAnd More!Benefits available to eligible full-time and part-time employees working 20+ hours per week!About Specialized Dental PartnersSpecialized Dental Partners is a doctor-led network of 275+ specialty dental practices and 450+ doctors across multiple states. We offer the scale, resources, and professional connections that help specialists and teammates thrive, while maintaining the supportive culture and local relationships that define our organization.Our purpose, We Care More, shapes how we support our doctors, teammates, and patients every day. We care more about patient outcomes, doctor success, teammate growth, meaningful relationships, and the communities we serve. By combining clinical excellence with a people-first culture, we create an environment where specialists can build rewarding careers while making a lasting impact.At Specialized Dental Partners, you'll find more than a job. You'll find a community committed to helping you succeed. From mentorship and career development to clinical collaboration and leadership opportunities, we are committed to helping our people grow personally and professionally.If you're looking for an organization where your expertise is valued, your growth is supported, and your work makes a meaningful difference, we'd love to meet you!Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.The salary range for this role is $20 - $24 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.