Technical Support Engineer

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Responsibilities Document and manage customers’ reported issues Monitor and respond to customer inquiries Build proficiency in incident management systems like Zendesk and Salesforce Collaborate within the company to solve hard problems Requirements Bachelor's in Information Technology, Engineering Technology, or Computer Science Demonstrated technical troubleshooting skills Training on security principles 2 years experience in customer facing technical support role preferred Prior experience with healthcare technology solutions preferred #J-18808-Ljbffr Jobtailor

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