Service Technician

Service Technician

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services' companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

The Role

We are seeking a skilled and customer-oriented Service Technician to join our team. The Service Technician is responsible for providing preventative maintenance, troubleshooting, repairs, or arranging for repairs of equipment and all operating systems. The ideal candidate would be a reliable self-starter who is able to work autonomously, has a mix of mechanical and technical skills and takes initiative and has pride in their work. Must have excellent attention to detail and strong customer service. This is an opportunity for a long term position and to join a growing company.

Responsibilities

• Perform highly diversified duties to repair, install, and maintain petroleum equipment other related devices
• Execute mechanical skills including, but not limited to, mechanical, electrical, pneumatic, and hydraulic systems
• Perform preventative maintenance on equipment
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner
• Assure compliance with appropriate safety practices and procedures according to applicable federal, state, and local codes, regulations and requirements
• Troubleshoot various types of equipment, able to make repairs as needed
• Utilize various testing devices, multiple hand, and power tools related to the job
• Maintain tools and equipment to ensure all are in proper and safe working order
• Any other duties or responsibilities, as assigned

Requirements and Skills

• 3+ years petroleum service experience
• Experience with electrical controls and electronic wiring
• Will maintain a valid driver's License as well as a clean driving record
• High School diploma or equivalent
• Must be available for on-call rotation
• Experience with computer tasks such as software installation, installing hard drives, networks, routers, printers and other components
• Mechanical Aptitude
• Excellent communication, analytical and problem solving skills
• Demonstrates organization skills with the ability to successfully manage multiple priorities in a dynamic environment
• Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment
• Must have a passion for customer service excellence
• Keep supervisor fully informed by verbal, written, and electronic communication
• Ability to respond promptly to service calls or emergencies as they arise
• Self-motivated, driven with a passion for excellence

Compensation and Benefits

• PTO
• 10 Paid Holidays
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.