Product Owner III - BI (Memphis, TN)

At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

The Product Owner III – BI plays a critical strategic role within the Enterprise Data & Insights (ED&I) organization, focused on maximizing the value and impact of data visualization capabilities across ALSAC. This role brings deep focus to the consumers of data, ensuring that Tableau and related BI tools are fully leveraged to drive actionable insights, improve decision-making, and elevate the user experience.

As a Product Owner III - BI you will be instrumental in:

• Unlocking the full potential and ROI of Tableau investments
• Driving adoption through effective change enablement strategies
• Expanding AI-driven capabilities within the BI ecosystem
• Delivering impactful, user-centered data products that empower ALSAC fundraisers

The Product Owner III - BI is responsible for defining and executing the product vision, strategy, and roadmap for a portfolio of BI capabilities and applications. This role requires a strong balance of strategic thinking, technical acumen, and stakeholder engagement to deliver innovative, scalable, and high-value solutions.

Key Responsibilities

Strategic Leadership & Product Vision

• Define and drive the strategic vision and direction for BI products, aligned with ALSAC's fundraising and data strategy objectives
• Develop and maintain a 3-year product roadmap, ensuring alignment with enterprise priorities and emerging technologies (including AI/ML capabilities within Tableau)
• Identify opportunities to maximize Tableau ROI through increased adoption, advanced functionality, and improved user experiences
• Leverage market trends, competitive intelligence, and industry best practices to evolve BI capabilities

Product Management & Delivery

• Own and manage the product backlog, prioritizing features based on business value, user impact, and technical feasibility
• Translate business needs into clear, actionable user stories and functional requirements
• Coordinate and oversee product releases, ensuring quality, timeliness, and stakeholder alignment
• Ensure compliance with data quality, governance, and information security standards
• Partner with Architecture, Platform Leadership, and InfoSec to ensure scalable and secure solutions

User Experience & Adoption

• Champion a user-centered design approach, creating intuitive and impactful Tableau dashboards and analytics experiences
• Build report and visualization prototypes through wireframes with metrics, chart types, layout, and possible interactivity to communicate product direction
• Lead and participate in usability testing, incorporating feedback into continuous product improvement
• Drive change management and adoption strategies, increasing effective use of Tableau across the organization
• Enable stakeholders through training, documentation, and communication of business value

Stakeholder Engagement & Communication

• Build strong, trust-based relationships with business stakeholders, fundraisers, and leadership
• Act as a translator between business and technical teams, ensuring clarity and alignment
• Communicate product value, roadmap progress, and feature enhancements clearly and consistently
• Facilitate discussions and resolve conflicts related to scope, priorities, and design decisions

Operational Excellence

• Manage day-to-day product operations, including:
• Product health and performance metrics (KPIs, usage, adoption)
• Product and project status reporting
• Vendor and contractor engagement
• Conduct industry and competitive analysis to inform product evolution
• Ensure adherence to Agile/Scrum best practices and modern product management methodologies

Leadership & Mentorship

• Lead and mentor other Product Owners and cross-functional team members
• Influence without authority across teams, fostering alignment and collaboration
• Provide thought leadership in BI, Tableau, and data product management

Qualifications

Required Experience & Skills

• 6+ years of experience in product management, product ownership, or related IT roles
• Bachelor's degree in Engineering, Product Development, Computer Science, or related field (or equivalent experience)
• Strong experience with Tableau or similar BI/data visualization platforms
• Solid background in data, analytics, or business intelligence
• Proven ability to define product strategy, roadmap planning, and delivery execution
• Experience with Agile/Scrum methodologies and modern software delivery practices
• Knowledge of change management and adoption strategies
• Strong business and technical acumen with an enterprise mindset

This position is based at ALSAC's National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vision Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.