Retail Operations Coordinator

Posting Position Information Position Title: Retail Operations Coordinator Department Enterprise Services Appointment Type: Annually Renewable FLSA Non-Exempt Position FTE 1.0 FTE Location Albany Campus, Albany, OR Salary Grade 18 Annual salary of $56,078, plus comprehensive benefits. Job Summary Coordinate and lead retail operations of Campus Store including buying of general merchandise through fiscally responsible measures to support students and staff. Purchases general merchandise for resale in the Campus Store, including the Albany campus and the Benton Center. Plans, organizes, oversees inventory, retail sales, and fiscal operations for the entirety of Campus Store businesses. Ensures product margins are maintained on merchandise. Leads and oversees the part-time and student employees and merchandise at Roast Runners Coffee Shop operations on site as needed. Schedules, trains and leads part-time and student employees on overall operations. Essential Duties Coordinates with the Director in budget development for Campus Store all general merchandise categories. Maintains and monitors the annual budget for all categories throughout the fiscal year. Plans, organizes and oversees all aspects of the general merchandise categories, including inventory management, retail sales, and fiscal operations. Maintains inventory and reorders as needed. Secures prices, creates purchase orders, places orders and processes merchandise into the inventory control system. Ensures merchandise is documented from the point of order. Coordinates with the Director to evaluate the sales performance of general merchandise categories for the Campus Store. Assists the Director in setting financial and service goals and objectives for these categories. Ensures adequate product margins are maintained through pricing. Orders, processes, and approves invoices for payment for all general merchandise school, office, and art items. Research previous sales history and customer demand. Determines product mix. Returns defective and incorrect merchandise and resolves credit requests. Ensures items are stocked, back-stocked, and priced correctly. Processes merchandise into inventory control systems. Prints bar code labels as needed so items scan at registers. Places items on sale. Establishes and maintains successful vendor partnerships. Negotiates with vendors to obtain favorable terms, discounts, prices, transportation costs, rebates, and co-op advertising dollars. Maintains current knowledge of industry issues, gross margins, product developments, trends, and inventory analysis. Evaluates the ‘sell-through’ of items and determines if items should be marked down, or written off and donated. Attends tradeshows when requested. Maintains merchandise margins and strategizes increased turnover to ensure consistent department profit and growth. Oversees work of part-time non-contracted and work-study employees to assist with all aspects of general merchandise delivery. Assists with recruitment and selection. Schedules, trains, assigns, and reviews work. Provides input to the Director for performance appraisals and disciplinary actions for part-time and work-study employees. Assists in maintaining accurate fiscal operations of the Campus Store. Works with the Business Office to reconcile daily operations, provide accurate reports, and maintain cash handling processes. Places special orders for non-stock merchandise for campus department buyers. Sorts non-stock and stock merchandise orders, and facilitates delivery of merchandise to campus departments. Facilitates and oversees the process for providing accurate supply lists for classes that require supplemental materials as required. Ensures the Campus Store complies with HEOA laws surrounding this process. Rectifies credits, discrepancies, and processes invoices for accounts payable. Works with Accounts Payable staff and/or vendors to resolve and reconcile discrepancies. Communicates yearly schedule of deadline dates for course materials, ancillary supply orders and campus printed packages to departments. Sends a quarterly reminder of course materials deadlines to all faculty and department contacts that require supplemental required supplies. Serves as cashier, working closely with customers through point of sale and/or online orders. Rings up purchases on the cash register. Processes customer payments through cash, checks, charges, or gift cards. Completes agency and financial aid vouchers for use by customers at the cash register. Provides account information for daily debit or credit to accounts. Assists staff with store opening and closing procedures, including but not limited to set alarm system, set-up/take-down of displays, and replenishing shelves and inventory. Works with Business Office to ensure reconciliation of daily business transactions, including transactions that include funding. Assists in the shipping/receiving area for merchandise purchased during critical times of need. Performs other related duties as assigned. Physical Requirements and Working Conditions Physical Skills and Abilities Light to medium work carrying and lifting of light to medium weight materials (less than 50 pounds). Requires good hand, arm and finger dexterity to operate computer keyboard, typewriter, or other office equipment. Requires visual acuity to read words and numbers. Requires speaking and hearing ability sufficient to carry on routine conversations in person or over the phone. Must have the ability to stand for prolonged periods of time. Working Conditions Work is normally performed indoors with frequent people contact in a seasonally high‑pressure environment. Extensive time is spent working at a computer. May periodically require evening or weekend work. Education and Experience Position requires an Associates Degree and at least one year of full‑time buying experience; or a minimum of five to six years of relevant experience. Experience using automated purchasing systems is strongly preferred. Knowledge, Skills and Abilities Knowledge and Skills Requires thorough knowledge of store operations, policies and procedures. Requires thorough knowledge of the process for purchasing and inventory control. Must have good computer skills and operational knowledge of general office equipment. Requires strong planning, organizational, and customer relations skills. Strong point‑of‑sale cashiering skills are preferred. Abilities Requires the ability to independently perform the duties of the position efficiently and effectively. Must be able to operate personal computers and relevant software, including Banner, point of sale/inventory control system, word processing and spreadsheet programs. Must be able to operate standard office machines and equipment, including copiers and calculators. Requires the ability to plan and organize tasks to meet rigid timelines and schedules. Requires the ability to analyze situations and develop effective solutions. Must have the ability to lead and coordinate the work of part‑time and student employees. Must be able to assume tasks of other staff members in their absence or at periods requiring assistance. Requires the ability to work with a variety of people while demonstrating strong customer relations and communication skills, including the ability to handle the public with tact and diplomacy. Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities. Employment Requirement Criminal Background Check - C4 and Bilingual Proficiency Test Resources and Tips for Applicants Read about the Linn-Benton Community College recruitmentprocess, tips and what to expect at this link. View information about Accessibility in Recruitment and disability accommodations at Linn-Benton Community College at this link. Information Regarding the Salary Placement Process According to the terms of the Collective Bargaining Agreement between LBCC and the Independent Association of Classified Employees ( IACE ), all Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the schedule is not negotiable, except by mutual written agreement of Association leadership and LBCC Human Resources. These exceptions are uncommon, and only granted in limited circumstances. The position is graded as a Grade 18 at a 1.0 FTE . Step 1 on the Classified salary schedule for this grade is $56,078 for a 247-day Fiscal Year appointment. Progression on the salary schedule is subject to the terms and conditions laid out in the IACE Collective Bargaining Agreement. LBCC values a work life balance. Medical, dental, vision insurance for employee and dependents Free tuition for employees and their dependents Pro-rated sick leave, personal leave, and paid holidays based upon annual workload Public Employees Retirement eligibility after 6 months ( LBCC pays the six percent employee contribution) Professional development funds Additionally, please note As a condition of employment, all new employees are required to be compensated via direct deposit. Offers of employment are contingent on the applicant having Oregon residency at the time work commences. LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more information, please LBCC Bilingual Pay Incentive Administrative Policy or the Classified Association Agreement. Employment is subject to completion of a post-offer criminal background check. Linn-Benton Community College does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s Form I-9 confirming authorization to work in the United States of America. Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices. We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre‑employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre‑employment check process, please reach out to Human Resources at View email address on click.appcast.io. LBCC is an Equal Opportunity Educator and Employer. #J-18808-Ljbffr