Director, Corporate Communications Manager

Director, Communications Manager

We're seeking a future team member for the role of Director, Communications Manager to join our Communications team. This role is located in New York.

In this role, you'll make an impact in the following ways:

• Lead the development and execution of a comprehensive corporate communications strategy aligned to business goals, reputation priorities, and stakeholder needs.
• Manage crisis and issues management: lead preparedness planning, scenario mapping, and rapid response; coordinate cross-functional teams; develop holding statements, FAQs, escalation protocols, and post-incident debriefs.
• Create industry-specific programs and storytelling that highlights BNY's capabilities, solutions and role in the financial ecosystem; positioning leaders on relevant industry topics and at high-profile forums.
• Manage a team of external communications professionals in setting and implementing the external communication strategy by identifying and pursuing key opportunities that advance and protect the company's reputation.
• Bring new ways of using AI, data and analytics to the role to increase efficiency and insight as well as potential response strategies.

To be successful in this role, we're seeking the following:

• Experience: 12–15+ years of corporate communications experience with a proven track record in media relations and crisis/issues management; experience in financial services industries strongly preferred.
• Network: strong media relationships and an understanding of what stories will and will not resonate with media.
• Demonstrated success: building and protecting corporate reputation: securing tier-one coverage, managing complex issues, and guiding executive spokespeople through high-stakes engagements.
• Robust writing and editing skills: Exceptional storytelling skills with the ability to distill complex topics into clear, compelling narratives across formats (press materials, speeches, social posts, executive remarks)
• Basic AI literacy and comfort with a vision for the future of the function - monitoring for anomaly detection, sentiment shifts, and misinformation tracking; maintain human oversight to judge context and reputation risk
• Adaptable: can manage multiple priorities simultaneously in a fast-paced environment and establish processes that scale.
• Proven leadership in leading and mentoring teammates, managing agencies and cross-functional initiatives; adept at senior-level stakeholder alignment and executive influence.
• Strong analytical skills with attention to detail.

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.