Client Success Specialist

Client Success Specialist

MSI seeks a Client Success Specialist to be responsible for prospecting, identifying and pursuing new business opportunities for preventative maintenance contracts, educating clients on HVAC system benefits, and building lasting relationships that drive long-term value.

Essential duties and responsibilities include:

• Client Acquisition & Customer Growth
• Industry Engagement
• Financial Analysis & Reporting
• Business Development & Marketing
• Internal Operations & Support

Qualifications include:

• Minimum of 5 years of proven sales experience, with a track record of exceeding targets.
• Proven track record in sales, business development, or client relationship management, preferably in a service based industry.
• Experience with CRM and prospecting tools is highly desired.
• Strong financial acumen and analytical skills.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy.
• Must possess strong analytical skills.
• Excellent organizational and time-management skills.
• Ability to multi-task in a fast-paced work environment.
• Ethical and discreet.

Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating. In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process it is probably fraudulent.