Audiology Assistant

Job Description


The ideal candidate will provide administrative and clinical support within the audiology department, assisting with patient communication, appointment scheduling, hearing-aid support, and overall department organization. The candidate should be professional, organized, detail-oriented, and comfortable working closely with patients and clinical staff in a fast-paced healthcare environment.


Responsibilities

• Answer incoming phone calls, return patient calls, and communicate professionally with patients.
• Schedule, reschedule, and coordinate audiology appointments.
• Review patient instructions and assist with general patient questions and requests.
• Request referrals and communicate patient messages and concerns to the audiologist.
• Scan, organize, and maintain accurate patient documentation and records.
• Process and organize invoices and other administrative documentation.
• Prepare hearing aids and related equipment for patient pickup.
• Charge hearing-aid devices and assist with basic hearing-aid logistics.
• Track hearing-aid orders and assist with order-related communication.
• Clean, organize, and restock audiology rooms and work areas.
• Order department supplies and maintain accurate inventory.

Job Location

Baton Rouge Clinic - Perkins
7373 Perkins Rd
Baton Rouge, LA 70808


Department

Audiology


Class

Full-Time


Basic Skills Required

• Maintain organized and accurate patient information, referrals, orders, supplies, and invoices.
• Work collaboratively with audiologists and other clinical staff to support efficient department operations.
• Provide a professional, courteous, and positive experience for patients.
• Strong customer service and communication skills.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.

Specific Skills Required

• Comfortable working in a fast-paced clinical environment.
• Ability to manage multiple tasks and prioritize responsibilities.
• Professional and compassionate manner when interacting with patients.
• Ability to work independently while also functioning effectively as part of a team.
• Previous healthcare, medical office or audiology experience is preferred but not required.
• Prior experience in audiology setting

Job Requirements


Hiring Requirements

• Drug Testing
• Background Checks
• Baton Rouge Clinic Credit Check

Education Required

High School Diploma


Unit of Pay

Hourly


Shift

Monday-Friday, 8am-5pm; schedule may vary as needed


Additional Benefits

• Medical Insurance (Company pays 100% of employee only rate.)
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 20% discount for selected services rendered at the Clinic

If you need further information, please contact Human Resources at View phone number on click.appcast.io.