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Senior Remote IT Support Specialist (Evening Shift)

$77k - $117.45k

Ropes & Gray LLP

Chicago, IL
  • Remote job

Ropes & Gray LLP is seeking a Senior Technical Support Specialist to deliver first-tier technical support for internal customers. The role, based remotely, involves resolving technology issues via phone, documenting requests in the ticketing system, and providing exceptional customer service. Candidates should have a minimum of 7 years in a Help Desk role, preferably in a law firm, and possess strong skills in Microsoft Office 365. The anticipated salary range is $77,000 - $117,450, with additional opportunities for bonuses. #J-18808-Ljbffr Ropes & Gray LLP

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Vacancy posted 1 day ago
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