Technical Lead

Role Description

TXI is seeking a Technical Lead to deliver practical technical solutions that deliver measurable business value to clients. Building the right thing is as hard as building it right. Most products fail because they solve the wrong problem. We take a practical approach: embed integrated teams, understand the real need, then build something people actually use.

We build AI-powered workflows that solve real operational problems. Our primary focus is industrial products and services, logistics and distribution, and rail and fleet operations, with selective work in digital health, biopharma, and other industries where the challenges and mission align.

As the Technical Lead, you will bridge the gap between complex technologies and real business needs by acting as a hands-on implementation specialist and a pre-sales technical expert. You'll collaborate with our demand team to help them understand and articulate emerging technologies--including AI--to potential clients, while also delivering billable technical solutions on client projects.

Here’s what you can expect to do:

• Design and develop software applications that address client problems while balancing technical feasibility and business requirements.
• Contribute expertise throughout the client journey - from initial scoping and estimation through development and knowledge transfer.
• Partner with clients to identify high-impact and pragmatic opportunities where emerging technologies and AI can solve business challenges and deliver measurable outcomes.
• Communicate technical capabilities in clear, business-focused language that resonates with clients and builds TXI's credibility as an intelligent products innovation partner.
• Develop proof-of-concept prototypes and demos that showcase technical possibilities and help clients envision transformative solutions.
• Ensure client solutions adhere to best practices, including considerations for security, ethics, privacy, bias, and transparency.
• Continuously evaluate emerging technologies (including AI), capabilities, and limitations to identify new client opportunities and enhance TXI's service offerings.
• Equip the demand team with the tools, insights, and technical validation they need to discuss technical and AI solutions with clients confidently.
• Upskill client teams and other TXIers to promote a culture of continuous improvement.

Qualifications

• Experience leading client projects from concept to implementation with measurable results.
• Strong understanding of business problems to quantify the impact of technical solutions.
• Problem-solving skills to adapt technical approaches to unique client challenges.
• Ability to explain complex technical ideas simply, without jargon, to both technical and non-technical audiences.
• Strong full-stack engineering background with the ability to quickly ramp up on new technologies.
• Established workflow for using AI coding assistants (e.g., Claude Code, GitHub Copilot) to enhance development productivity while maintaining code quality and security standards.
• Hands-on experience building, deploying, and implementing AI solutions.
• Technical proficiency in AI approaches, frameworks, programming languages, and development tools (e.g., LLM, Agentic AI, Vision AI, TensorFlow, PyTorch, Python, LangChain).
• Experience with AI engineering practices, including model training, evaluation, fine-tuning, and deployment.
• Knowledge of responsible AI principles and practices, including security, ethics, bias mitigation, explainability, and privacy.
• Willingness to identify knowledge gaps and research solutions independently.
• Ability to balance sales support responsibilities with billable project delivery.
• Collaborative mindset to work with clients, business development teams, and delivery teams.
• Ability to foster a productive work environment and provide feedback to individuals and teams.

Benefits

• Ownership through ESOP: As a 100% employee-owned firm, we provide company shares to every team member as a foundational retirement benefit.
• Premium medical coverage including a dedicated travel benefit for healthcare needs.
• Flexible and paid time off to support your wellness.
• Inclusive parental leave policy that applies equally to every TXI parent.
• Support for major life events with 12 weeks of paid FMLA leave.
• 401k savings program featuring an employer matching contribution.
• Sustainable remote-first culture with very limited requirements for travel.
• In-person company coworking weeks to foster deep team connections.
• Stipends for continuous professional growth, home office setup, and green energy initiatives.

Company Description

We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to better understand complex problems and challenge our assumptions. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions.

We bring that same passion for learning and growth to our clients by digging into their organizations, reframing their problem statements, and spending time with their users. This helps us move clients forward by building AI-powered workflows that support how their teams actually operate.