Store Manager

Job Description

Job Description

Store Manager – Mr. Chubby Rowland Height

This position is employed exclusively by Mr. Chubby Rowland Height LLC. No employment relationship is established with any other affiliated or sister company.

About Us

At Mr. Chubby, we bring together innovation and tradition to deliver unique small plates and self-service dining experiences. Each of our Mr. Chubby locations is independently managed and operated, but all share the mission to delight guests through high-quality food, warm service, and vibrant atmospheres.

Position Summary

We are seeking an experienced, responsible, and service-driven Store Manager to join our team at Mr. Chubby Rowland Height. This role is a key leadership position responsible for overseeing daily restaurant operations, managing front-of-house performance, supporting back-of-house coordination, maintaining service standards, and ensuring a smooth and positive guest experience.

The ideal candidate has strong restaurant management experience, excellent communication skills, and the ability to lead a team in a fast-paced, high-volume dining environment. This position requires hands-on leadership, strong problem-solving ability, and a commitment to operational excellence.

Employment Details

Hiring Entity: Mr. Chubby Rowland Height

Work Location: Mr. Chubby Rowland Height

Employment Type: Full-Time, Exempt or Non-Exempt depending on final role classification

Pay Rate: $55,000-$70,000 annually with bonus, subject to applicable federal, state, and local tax withholdings. For positions in California, the pay range will be provided in accordance with applicable pay transparency requirements.

Start Date: Upon onboarding completion

All required pre-employment notices and documents will be provided at or before the start date, as required by law.

Key Responsibilities

Oversee daily restaurant operations and ensure smooth front-of-house and overall store performance.

Lead, train, coach, and supervise team members to maintain service quality, efficiency, and company standards.

Manage staff scheduling, attendance, shift coverage, performance expectations, and daily task assignments.

Ensure guests receive warm, professional, and timely service throughout their dining experience.

Handle guest concerns, service issues, and operational problems in a professional and timely manner.

Coordinate with kitchen and service teams to maintain communication, food quality, order accuracy, and service flow.

Monitor store cleanliness, organization, safety, and compliance with health department and company standards.

Support opening and closing procedures, cash handling oversight, daily reports, and manager logs.

Assist with inventory communication, supply needs, waste reduction, and operational cost control.

Support hiring, onboarding, staff training, and ongoing team development.

Maintain a positive, professional, and high-performance workplace culture.

Perform well under high-pressure, high-volume conditions while leading by example.

Qualifications

Minimum 3–5 years of restaurant management or supervisory experience preferred.

Experience in full-service, self-service, small plates, hot pot, BBQ, Asian dining, or high-volume restaurant operations is a plus.

Strong leadership, communication, organization, and problem-solving skills.

Ability to train and manage a team while maintaining consistent service and operational standards.

Knowledge of restaurant operations, guest service, scheduling, sanitation, and basic labor control.

Ability to stand for long periods and lift up to 50 lbs as needed.

Must be able to work a flexible schedule, including nights, weekends, and holidays.

Must be authorized to work in the United States.

Must be reliable, punctual, professional, and able to lead by example.

Bilingual English/Chinese is strongly preferred, but not required.

Compliance Statement

Mr. Chubby Rowland Height LLC is an Equal Opportunity Employer. We comply with all federal, state, and local laws regarding non-discrimination, including but not limited to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability, protected veteran status, and any other protected category under applicable law.

For positions in California, we also comply with the California Fair Employment and Housing Act, applicable wage and hour regulations, fair scheduling requirements, and worker rights laws.

Applicants may request reasonable accommodations under the ADA or applicable state law during the hiring or employment process.

This job description is intended to describe the general nature of the work and is not a comprehensive list of responsibilities, duties, or conditions. Employment is at-will and may be terminated at any time by either party, with or without cause or notice, unless otherwise agreed in writing and as permitted by applicable law. Nothing in this job description should be construed as creating a contract of employment.

To Apply

Please submit your resume for consideration. Candidates with hands-on restaurant leadership experience are encouraged to apply. Only candidates who meet our minimum requirements will be contacted for interviews.