Automotive Service Technician

Job Description

Job Description

Ourisman Perspective

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Position Overview

Ourisman Toyota of Richmond is hiring a full-time Service Technician to support safe, dependable vehicle operation through accurate diagnosis, repair, and preventive maintenance.

Key responsibilities include:
- Diagnose mechanical and electrical concerns and complete repairs to manufacturer specifications
- Perform routine services (oil and filter changes, tire rotations, brake checks, fluid inspections)
- Road-test vehicles and verify results using diagnostic equipment and technical documentation
- Document labor, parts usage, and recommended services with clear, complete repair records
- Coordinate with Service Advisors and technicians to maintain throughput and quality
- Provide occasional, professional explanations of repair needs to customers

Required qualifications and skills:
- Prior automotive technician/mechanic experience preferred
- Relevant certifications and technical training
- Proficiency with diagnostic tools, shop equipment, and service manuals
- Strong problem-solving ability for complex electrical/mechanical faults
- Ability to meet physical demands, including lifting and prolonged standing
- Customer-focused communication and professionalism

Pay range: $18-$40 per hour. Apply to be considered. Benefits Package

- Medical, Dental, and Vision insurance
- 401(k)
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Competitive Salary
- Paid Time Off

Daily Workflow

A typical day begins with reviewing the service schedule, confirming repair orders, and prioritizing work based on safety, turnaround time, and parts availability. You will move between bays as jobs progress, alternating between maintenance appointments and more complex diagnostic cases. Throughout the day, you will reference manufacturer information, capture clear notes for the repair file, and align next steps with the service lane to keep customers informed. Before closeout, you will complete quality checks and ensure documentation is accurate so vehicles leave the shop ready for reliable operation.

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview