Personal Lines Department Manager
Roy H. Reeve Agency, Inc.
Job Description
Job Description
Are you looking to grow? So are we! Roy H. Reeve Agency, Inc. in Mattituck, New York, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Insurance Agency Personal Lines Manager . In this role you will provide exceptional customer service to our customers, and guidance to the personal lines team. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
Retirement Plan
Responsibilities- Document each customer contact in AMS360.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products and services.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Provides on-going support to insurance clients as needed.
- Presents and explains insurance policy options based upon prospective client needs and their personal goals.
- Work independently and as part of a team.
- Stay up-to-date on industry market trends and best practices.
- Participate in regular team meetings and brainstorming sessions.
- Handle customer renewals, endorsement requests, handle remarketing requests
- keep the workload balanced among the department account reps .
- Possess a Property and Casualty insurance license
- Minimum 3-5 years prior insurance agency experience
- Prior AMS 360 experience is a +plus++
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Confident, self-starter who works well independently.
- Excellent Spelling and Grammar skills.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Strong work ethic and leadership skills.
- Ability to lead and motivate others, set a good example, and inspire others
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Vacancy posted 11 days ago
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