Customer Service & Closing Lead
P&W Cleaners Inc
Job Description
Job Description
We’re looking for a reliable, energetic Store Associate to join our busy dry cleaning team. This is a fast-paced, customer-facing role ideal for someone who is detail-oriented and works well under pressure. The ideal candidate has excellent communication skills, remains calm under pressure, and is comfortable handling customer interactions.
Responsibilities:
- Greet customers and provide friendly, helpful service.
- Receive and return customers’ clothing and dry-cleaning orders.
- Write up customer tickets accurately and enter order information.
- Move clothing between the counter, cleaning area, and racks.
- Make and organize hangers for finished garments.
- De-lint clothing and perform basic garment preparation.
- Inspect garments for obvious issues and bring concerns to a supervisor’s attention.
- Keep the counter, racks, and work areas clean and organized.
- Assist with other general tasks as needed to keep the shop running smoothly.
Qualifications:
- Strong people skills and attention to detail
- Ability to multitask in a fast-paced environment
- Reliable and team-oriented
- Experience preferred, but willing to train the right candidate
Schedule & Pay:
- Full-time (40–45 hours/week)
- Monday–Saturday availability (9 AM – 6 PM)
- Must be able to stand for extended periods
- Pay based on experience
A small family business
Company Description
A small family business
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