Passenger Transportation Operator (CDL)

Job Description

Job Description

Passenger Transportation Operator (CDL) Provide Safe, Dependable, and Professional Transportation Services

We are seeking a reliable and customer-focused Passenger Transportation Operator (CDL) to safely transport passengers between designated service locations. This position combines professional driving expertise with exceptional customer service to ensure every ride is safe, comfortable, and efficient.

This role is ideal for drivers who enjoy interacting with people, operating passenger vehicles, and making a positive impact by helping individuals get where they need to go.

As a Passenger Transportation Operator, you will play an important role in representing our organization through safe driving practices, professionalism, and outstanding service.

• Safely transport passengers on established routes and schedules
• Follow all federal, state, and local traffic laws and regulations
• Maintain dependable schedule performance while prioritizing passenger safety
• Monitor road, traffic, and weather conditions to ensure safe operations
• Practice defensive driving techniques and uphold safe operating standards

• Provide courteous, professional, and respectful service to all passengers
• Assist passengers with boarding and exiting vehicles as needed
• Operate wheelchair lifts, ramps, and other accessibility equipment safely
• Properly secure wheelchairs and mobility devices according to established procedures
• Answer questions regarding routes, schedules, and services
• Communicate service updates and route information when necessary

• Complete comprehensive pre-trip and post-trip vehicle inspections
• Inspect brakes, lights, tires, mirrors, emergency equipment, and other critical components
• Report maintenance concerns, safety issues, and mechanical problems promptly
• Keep vehicles clean, presentable, and ready for daily operation

• Maintain accurate driver logs and required operational records
• Document incidents, accidents, and service-related concerns
• Complete passenger count and operational reports as required
• Ensure compliance with company policies and transportation regulations

• Valid Commercial Driver’s License (CDL) with Passenger (P) endorsement
• Safe driving history and commitment to passenger safety
• Previous experience operating shuttle buses, transit vehicles, or passenger transportation services preferred
• Strong communication and interpersonal skills
• Excellent customer service mindset
• Ability to remain calm and professional in changing or challenging situations
• Basic knowledge of vehicle inspections and transportation safety procedures

• Ability to assist passengers and operate accessibility equipment
• Lift, carry, or move up to 45 pounds when necessary
• Remain seated for extended periods while operating a vehicle
• Ability to work in varying weather and roadway conditions
• Perform bending, reaching, climbing, and vehicle inspection activities

• Morning Shift: 5:00 AM – 8:00 AM
• Evening Shift: 5:00 PM – 8:00 PM

Availability for both shifts is required.

• Stable and rewarding transportation career
• Opportunity to serve and support your local community
• Professional, safety-first work environment
• Meaningful interactions with passengers and team members
• Play an important role in providing accessible and dependable transportation services

If you are a safety-conscious CDL driver committed to delivering outstanding service and reliable transportation, we invite you to apply for the Passenger Transportation Operator (CDL) position and join a team dedicated to connecting communities through safe and dependable mobility solutions.