Operations Supervisor

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Supervisor - Building Engineering What This Job Involves Lead daily operations for your designated area(s), ensuring safe, efficient, and cost-effective service delivery to clients and building occupants. You’ll provide direct operational support to field teams, track and report performance metrics, and collaborate with fellow Operations Managers to ensure regional consistency. Your role includes leveraging specialized skills to streamline projects and processes while participating in talent acquisition and onboarding of technical staff. Your Day to Day Operations Leadership Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work Identify, implement, and execute updates to policies, procedures, and best practices Partner with EH&S and account management to identify safety hazards and ensure safe work environments Manage refrigerant purchases and tracking compliance Reporting & Performance Management Gather and compile data for business reporting requirements Track and monitor SLA performance metrics Manage work orders and NTE (Not-to-Exceed) approvals in Corrigo system Oversee budget planning and forecasting processes People Leadership Direct operations, staffing, performance, and development of technical teams Conduct performance reviews and ensure compliance with policies, procedures, and training requirements Recruit, interview, and onboard technical staff Additional Responsibilities Support special projects and other duties as assigned Required Skills & Qualifications Education High School Diploma or equivalent Experience Minimum 7 years of technical experience in building engineering with strong expertise in packaged HVAC equipment repair, refrigeration, maintenance, and overall system design and application Technical Skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with CMMS systems (Corrigo or similar) Understanding of HVAC systems, refrigeration principles, and building automation Core Competencies Strong organizational and management capabilities Excellent interpersonal and supervisory skills with customer service focus Strong analytical abilities and attention to detail Effective business writing and verbal communication Ability to multi-task and work independently or collaboratively Adaptable to dynamic work environments and change management Certifications & Licenses Valid Driver's License Universal EPA Refrigerant Certification Preferred Skills & Qualifications Experience 8+ years of building engineering operations experience Previous management or supervisory experience in commercial real estate or facilities management Experience with budget management and financial forecasting Additional Certifications Trade-specific certifications (HVAC, electrical, plumbing) Safety certifications (OSHA 10/30, First Aid/CPR) Building operator or facilities management credentials Technical Knowledge Familiarity with JLL systems and processes Advanced proficiency in data analysis and reporting tools Experience with energy management and sustainability initiatives JLL is an equal opportunity employer committed to diversity and inclusion in the workplace. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 100,000.00 - 130,000.00 USD per year Location: Remote - Columbus, OH, Dayton, OH Personalized benefits that support personal well-being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay We encourage you to apply, even if you don’t meet all requirements. We’re interested in getting to know you and what you bring to the table. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr