Future Opening: Customer Service Representative - State Farm Agent Team Member

Bilingual Insurance Operations AssociateWe are an established State Farm insurance agency serving a long-standing client base. We are seeking a bilingual (English + Chinese/Mandarin or Cantonese) Insurance Operations Associate to support daily office operations, assist clients, and help keep the office running smoothly and consistently. This role is ideal for someone who enjoys working with people, values stability, and is interested in building a long-term career in the insurance industry.Key Responsibilities:Provide bilingual (Chinese/English) customer service supportAssist clients with policy changes, documentation, and general inquiriesMaintain accurate records and update internal systemsSupport daily office and administrative operationsCoordinate with internal team members to ensure smooth workflowQualifications:Fluency in both Chinese (Mandarin or Cantonese) and English requiredActive California insurance license preferred (licensing support may be provided)Previous customer service or office support experience preferredDetail-oriented, organized, and comfortable with routine, structured workCompensation & Benefits:Hourly compensation: $22-$25 per hourPaid time off and training providedStable, long-term position with supportive team environmentHybrid / flexible work-from-home options available after onboardingAbout Our Agency:Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.Our office is located in Diamond Bar.Additional languages spoken: Spanish, Cantonese, and MandarinIf you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.