Front Desk Receptionist

Employee Type FT Non-Exempt Company Overview : Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist , one must be comfortable see ing and handl ing blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties . We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time , benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for region 7 clinic locations (see below) and is subject to change based on cove r age/business needs , and ASC ope r ating hou r s . Region 7 Operating Schedule: Roswell (ASC): Monday - Friday 8am-5pm East Cobb: Mon day, Tuesday & Thur sday 8am-5pm Sandy Springs: Friday 8am-5pm Responsibilities: Communicating directly with patients and their needs Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts Checking out Patients: scheduling, referring, verifying prescription based on individual needs Assisting Patients to vehicle when necessary Effectively process messages between patients and administration or other medical offices Report to office manager and/or practice administrator Skills And Abilities : Must be willing to travel to other locations Must be willing to assist in the Ambulatory Surgery Centers Must be able to lift 45 pounds Must be responsive and comfortable with seeing and handling blood Detail-oriented Willingness to cross-train on all other clinical responsibilities Education And Experience : Experience using eClinicalWorks or other EHR system preferred 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position. #J-18808-Ljbffr