Senior Workforce Management Specialist
$26.56 per hourMaximus
Maximus is currently looking for a Senior Workforce Management Specialist(s) at the Phoenix, AZ and Chester, VA locations. This position is responsible for providing proactive, solutions-oriented support for the contact center management and WFM team. Essential Duties and Responsibilities Performs various production control activities including gathering and filing records. Determines operational sequences required to produce products. Assists in resolving production conflicts while maintaining scheduled requirements. Assists in communicating deadlines to all internal departments and external suppliers. Reviews job orders, shipping needs and material requirements before developing operational sequences. Prepares and reviews production reports. Provides guidance and work leadership to less-experienced Planners. Participates in special projects as required. Qualifications High School diploma or equivalent required, Bachelor’s degree preferred Experience in workforce management applications; Aspect/Alvaria preferred Second shift role and requires availability to work one weekend day. Equal Opportunity Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Salary Range Minimum Salary: $26.56 Maximum Salary: $27.04 #J-18808-Ljbffr Maximus
Vacancy posted 19 hours ago
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