Host/Hostess

Host

We are seeking an enthusiastic and capable host to join our exceptional team of service leaders. This role is always attentive to the overall first impression that a guest receives, greeting all guests with warmth and hospitality.

Responsibilities:

• Greet guests in a warm, friendly and sincere manner. Provide a warm welcome and a fond farewell upon departure.
• Answer phone calls and guest inquiries.
• Have full knowledge of the floor plan and seating charts.
• Manage the day to day reservations, walk-in and cancellations/no-show in the reservation system.
• Seat guests in accordance to their preferences and under the direction of the manager on duty.
• Responsible for the overall presentation, cleanliness and organization of the assigned guest service areas, such as the coat check, bathrooms, and other guest spaces.
• Guide guest to assigned table and ensure their satisfaction.

Qualifications:

• The ideal candidate has 1-3 years of reservations or host experience in fine dining restaurants, or establishments of similar caliber.
• You must be organized, motivating, demonstrate excellent communication skills, and of course personable.
• Working knowledge of reservation management systems is highly preferred.
• Must be able to work a flexible schedule. (including nights, weekends, and holidays)
• We seek individuals who pursue this career as a passion and a profession.

Our mission is to operate a financially responsible organization in an environment where work feels good. RESPECT for our team, guests, partners, purveyors and our environment. EMPOWER our staff to think and act on their own with a Sense of Urgency. PRIDE ourselves in providing generous hospitality, distinctive cuisine and exceptional service. MENTOR, we encourage personal and professional development. EMBRACE the daily challenge, and have fun. We are all in this together!

What we offer:

• Comprehensive medical, dental and vision insurance
• Pre-tax commuter benefits
• Employee assistance program
• Pet insurance discounts
• Benefits hub discounts
• Family meal provided
• On site educational classes

Bastion Hospitality LLC is an equal opportunity employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Bastion Hospitality, LLC.

We use eVerify to confirm U.S. employment eligibility.