MSP Level 3 Technician
TeamLogic IT
Role Overview We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. What You Will Do Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians. Why It Might Be a Fit The ideal candidate will possess extensive technical knowledge, excellent problem-solving abilities, and a passion for delivering exceptional customer service in a dynamic IT environment. Requirements Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. Bachelor's degree in IT, Computer Science, or a related field is preferred. Certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus. Benefits Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance #J-18808-Ljbffr
Vacancy posted 2 days ago
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TeamLogic IT, Durham, NC
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