Parking & Badging Coordinator

Under general supervision, the Parking & Badging Coordinator is responsible for the daily operations of the badging office and parking support, including badge issuance, access control management, parking garage & valet/garage attendant operations support. This role provides expertise in safety, security, and parking programs, supports data analysis and reporting, and ensures the integrity, accuracy, and efficiency of access control and parking systems. Education: High School Diploma Experience: Knowledge of General office and customer service experience required Two (2) years of working experience required Two (2) years of driving experience required Experience with parking attendants and/or valet operations preferred Experience with Microsoft Office applications, especially Excel preferred Experience with access control, badging, or database systems preferred Licensure, Certifications: Valid Driver’s License (must be maintained throughout employment) CPR Certification required within 90 days of employment and must be maintained throughout employment Skills: Verbal and written communication skills Basic math skills, including ability to balance cash receipts Excellent interpersonal and customer service skills Strong organizational skills with high attention to detail Proficiency with Microsoft Office applications Ability to drive manual transmission (stick shift) preferred Knowledge of record-keeping procedures and practices Knowledge of personnel policies and procedures Ability to analyze, interpret, and report data Ability to learn and manage safety, security, parking, and access control systems Ability to manage and program access control systems Principal Duties and Responsibilities: Analyze and interpret data, using a variety of statistical techniques, concentrating on the accuracy of information. Develop and implement core strategies for database handling, data collection systems, and data analytics. Filter data by reviewing computer reports, and performance indicators, in a bid to locate and correct coding problems. Manipulate information to create specialized reports, according to the instructions of requesters. Process request for GBMC badges and maintain the existing badging system. Provide card reader audits as requested. Perform high volume and detailed work with accuracy. Provide a high level of customer service to a diverse employee group and the public. Support daily operations of the badging and parking systems as requested Ability to be trained to operate and maintain revenue control equipment Prepare daily sales reports and cashier bank deposit when operating fee computer Assist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipment Other duties as assigned All Roles Must Demonstrate the GBMC Values: Respect Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence Meets and/or exceeds customer expectations Actively pursues learning and self development Pays attention to detail; follows through Accountability Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $17.30 - $25.11 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Situated in scenic Towson, GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year. GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named “best place to work!” At GBMC Health Partners, we don't just provide comprehensive medical care – we build lasting relationships. When it comes to the care of our patients, for us, it's personal. Whether you’re a physician leading proactive health strategies, a nurse practitioner providing care, or a medical assistant ensuring seamless operations, your role here is pivotal. At Gilchrist, we transcend traditional hospice care. Every individual's journey is unique, and we pride ourselves on being there, every step of the way. For over three decades, Gilchrist has stood as a pillar of compassion and dedication as Maryland's premier nonprofit provider for serious illness and end-of-life care. We are more than just a hospice; we are a life-affirming promise ensuring every moment is lived to its fullest. Hospice of Washington County (HWC), situated in Hagerstown, MD, is the only licensed provider for hospice care within Washington County. Our team of committed professionals understands the importance of ensuring that every individual is able to LIVE their life to the fullest. The focus is on caring for the individual, not the cure. Hospice focuses on helping a person live; making the most of each minute, hour, day, week and month they may have during the final season of life. It is about allowing self-determined life closure; individuals remain the decisions makers of how they will spend their precious days, weeks, and months. Hospice focuses on quality of life, not quantity. We provide hospice care wherever the individual designates as their home. That can be in a private residence, nursing home, or assisted living facility. Hospice care is available to patients of any age, religion, race, or illness. Hospice care is covered under Medicare, Medicaid, most private insurance plans. What We Offer: Competitive salary and generous paid time off Free parking Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable" Company subsidized onsite fitness and wellness center "if applicable" Pre-paid tuition to pursue professional development, additional certifications, and degree programs Comprehensive health, dental, and vision coverage 401 (a) and 403 (b) retirement savings plan