Payroll Tax Specialist

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are hiring a Payroll Tax Specialist to join our team and support accurate, timely, and compliant payroll tax administration for up to 65,000 employees across the United States and Canada. This role is ideal for someone with strong payroll experience, attention to detail, and a customer-focused mindset who enjoys solving complex issues, partnering across teams, and identifying opportunities to improve processes.

Key Responsibilities

• Audit payroll tax setup and reports, including employee address and work location changes, new hires, and company entity changes, to ensure payroll tax withholding is accurate and timely.
• Support wage garnishment administration and partner with our third-party vendor (ADP) by responding to information requests, processing refunds, reconciling pay-period totals, reviewing questions, and resolving issues.
• Prepare and record special payment transactions and corrections to ensure payroll tax liabilities are remitted accurately and on time, in compliance with federal, state, and local tax requirements.
• Monitor the HR employee case system (ServiceNow) and team email, researching and identifying timely solutions for escalated issues to ensure SLAs are met.
• Provide ideas for process improvements to increase efficiency and enhance the employee experience.
• Follow established payroll tax processes and procedures, regularly reviewing and updating documentation to ensure resources remain current and accurate.
• Maintain the confidentiality of sensitive payroll information.

Basic Qualifications

• Two-year college degree or post-secondary coursework in a related field, or applicable work experience.
• 2–4 years of payroll experience.

Preferred Skills & Experience

• CPP or FPC certification preferred.
• Experience with Workday HCM and Payroll.
• Experience identifying opportunities for efficiency and implementing process improvements.
• Excellent interpersonal skills and a proactive approach to customer service.

Location Expectations : This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range: $24.18 - $32.21

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.