Senior Partner Strategy Manager

The Senior Partner Strategy Manager is a proven strategic operator who manages a more complex, higher-stakes portfolio of partnerships with greater autonomy. You handle multi-business-unit partners, navigate layered organizational structures, and consistently deliver commercial outcomes with minimal oversight.

At this level, you do more than execute the playbook — you shape it. You identify patterns across your book that inform how the entire PSM team operates. You mentor less experienced PSMs, model the strategic behaviors the team is building toward, and serve as a trusted escalation point when complex situations arise.

You operate within a pod alongside a Partner Experience Manager and Partner Marketing Manager, setting strategic direction and ensuring every partner has a clear growth trajectory. Your judgment is trusted, your partners are well-managed, and your peers look to you as an example of how the role should be done.

What you own

Complex partnership ownership

• You manage a portfolio of higher-complexity partners — often multi-location, multi-business-unit organizations with layered decision-making structures.
• You navigate competing internal priorities within partner organizations and build consensus across stakeholders to keep initiatives moving.
• You build deep executive relationships and are trusted by partner leadership to provide candid, strategic counsel — not just product updates.

Strategic roadmap & business reviews

• You lead business reviews that go beyond platform adoption. Your reviews connect AgVend’s capabilities to the partner’s competitive position, market dynamics, and multi-year strategic goals.
• You bring sharper data-driven storytelling — synthesizing ROI metrics, adoption trends, and competitive benchmarks into a narrative that resonates with senior decision-makers.
• You anticipate where a partner’s business is headed and proactively position AgVend’s roadmap to meet those needs.

Retention & expansion at scale

• You own net revenue retention for a larger, higher-ARR book of business.
• You identify and close more complex expansion deals — multi-driver bundles, enterprise-tier upgrades, new business units, and cross-sell opportunities that require multi-stakeholder buy-in.
• You are comfortable leading pricing negotiations, structuring contract terms, and managing renewal timelines with confidence and commercial rigor.
• You maintain a detailed understanding of every partnership’s health, informed by usage data, sentiment signals, stakeholder changes, and your own direct relationships.
• You catch risk earlier than others because you’re deeper in the relationship and more attuned to organizational dynamics.
• When intervention is needed, you assemble the right internal resources and lead the response — you don’t just flag it and wait.

Pod leadership & cross-functional orchestration

• You set the strategic direction for your pod with clarity and consistency. Your PEM and PMM operate with high confidence because your priorities are well-communicated.
• You orchestrate cross-functional resources across product, engineering, marketing, Nexus, and leadership with skill — knowing when and how to pull in the right people at the right time.
• You function as the general manager of your book: every partner has a documented plan with clear milestones and accountability.

Partner change management

• You are skilled at helping partners navigate organizational change. You coach internal champions, help structure training plans, and build the case for adoption across departments.
• You recognize that the hardest part of platform adoption is rarely the technology — it’s the people — and you operate accordingly.

AI-augmented workflow & advocacy

• AI tools are embedded in your daily workflow. You use Goose, Claude, and platform analytics to prepare for calls, analyze partner health, build business reviews, and eliminate repetitive tasks.
• You actively champion AI adoption with your partners — demonstrating how tools like Goose Assist and Goose Opportunities can transform their team’s effectiveness.
• You experiment with new AI capabilities early and share what works with the broader PSM team.
• You mentor PSMs — not through formal authority, but by modeling the right behaviors, sharing context and frameworks, and being a resource when complex situations arise.
• You contribute to the evolution of team playbooks, processes, and tools. When you find a better way to run a business review, handle a renewal risk, or position an expansion, you codify it for others.
• You are a trusted thought partner to leadership on how the PSM function should evolve.

What success looks like

A high-performing Senior PSM in 2027 operates with the autonomy and judgment of a seasoned business owner. You spend the significant majority of your time on strategic, revenue-generating activity and consistently model the behaviors the team is building toward. Our partners view you as their strategic partner and thought leader. They come to you for advice and implement your solutions to increase ROI.

Strategic (target: 80%+ of time)

Tactical (target: 20% or less)

Multi-driver expansion and bundling
Executive engagement and C-suite prep
Complex renewal and pricing negotiations
ROI storytelling and strategic business reviews
Mentoring PSMs and shaping playbooks
Nexus, manufacturer, and partner ecosystem work
AI workflow optimization and partner coaching Escalation oversight (not execution)
Cross-pod coordination on shared issues
Internal process improvement

Your background

4–8 years Experience in sales, account management, customer success, or partnership management. Ag industry or ag technology experience strongly preferred.

Demonstrated complexity management. You have managed multi-stakeholder, multi-BU accounts and delivered commercial outcomes in ambiguous environments.

Commercial track record. You have owned revenue targets, led contract and pricing negotiations, and closed expansion deals with measurable results.

AI proficiency. You use AI tools regularly in your work and can demonstrate how they have improved your effectiveness. You are comfortable experimenting and adopting new tools quickly.

Executive communication skills. You have experience presenting to and influencing senior leaders. Your written and verbal communication is polished, persuasive, and audience-calibrated.

Deep ag knowledge. You understand the crop input supply chain, cooperative structures, and the business pressures facing agricultural retailers.

Qualities we seek

Independent judgment. You make sound decisions with incomplete information. Leadership trusts your calls because you’ve earned that trust through consistent, reasoned action.

Strategic depth. You don’t just see around corners — you help partners and teammates see around them too. You think in systems and second-order effects.

Generosity with knowledge. You share what you learn. You make the people around you better by sharing frameworks, context, and hard-won lessons.

Relationship mastery. Your partner relationships run deep. Executives seek your counsel because you consistently deliver insight, not just information.

Composure under pressure. Complex situations don’t rattle you. You lead calmly through ambiguity, competing priorities, and high-stakes conversations.

AI-forward mindset. You see AI as a core part of how work gets done — not an add-on. You experiment, adopt early, and bring the team along with you.

Ownership without ego. You take full accountability for outcomes and are quick to share credit. You ask for help when needed and offer it freely.

What you can expect from us

People first. We invest in your growth, career, and life outside of work.

Real autonomy. At this level, you operate with significant independence. We trust your judgment and give you the space to execute.

Clear expectations. Quarterly goals rooted in company values and tied to commercial outcomes.

Competitive compensation. Base salary, performance incentives, and stock options that reflect the impact you create.

Travel. Regular partner visits are expected and all expenses are covered.

Industry-leading health coverage. Comprehensive health insurance for you and your family.

Partner Strategy Manager Executes the playbook with skill. Manages a standard book. Builds foundational strategic habits. Senior PSM — you are here Handles complex partners independently. Shapes the playbook and mentors others. Enterprise PSM Owns the largest accounts with full executive autonomy. Influences company strategy.

Ready?