Clerk Receptionist

Job Description

Job Description

The Clerk Receptionist will serve as the first point of contact at the collision center, responsible for managing incoming calls, greeting customers, and handling administrative paperwork to support the collision center administrative team efficiently.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Greet customers upon arrival and provide assistance
• Schedule appointments accurately and manage calendar bookings
• Perform data entry tasks to update customer and vehicle information
• Prepare and organize necessary documents for customer interactions
• Provide general customer support and respond to inquiries
• Take and relay messages as required

Preferred Qualifications

• High school diploma or equivalent
• Strong phone communication skills
• Proficient in data entry
• Excellent customer service abilities
• Effective time management skills
• Good organizational skills
• Problem-solving aptitude
• Strong interpersonal communication