Meissner Technical Services Coordinator (Scientific Services)

Job Description

Job Description

Are you a detail-oriented and highly organized individual with a passion for science and engineering? Are you seeking an opportunity to apply your pharmaceutical operations expertise in a dynamic and collaborative environment? If so, we have the perfect role for you as a Meissner Technical Services (MTS) Coordinator.

Who is Meissner?

The goal at Meissner is to be more than simply good; it is to be extraordinary. Extraordinary performance comes from extraordinary people.

Meissner as a group is passionate about helping our clients manufacture lifesaving and life enhancing drugs, therapies, and vaccines. We develop, manufacture, supply and service advanced microfiltration products and single-use systems worldwide.

We know that when you are passionate about what you do, it’s more than just a job.

Meissner is focused on the development of the whole individual, and we have programs and tools in place to help us stay at our best mentally and physically. In alignment with our commitment to support the growth and development of the whole individual, Meissner has inaugurated a Learning and Development department to solely focus on cultivating our team. When you grow, we grow.

How you will make an impact:

Utilize your project management organizational skills and coordinate filter validation and E&L requests, project quotations, timelines and follow through in collaboration with Sales, Customer Service and MTS Lab Scientists for a high-throughput lab serving both our internal and external customers. The ideal candidate will serve as liaison between MTS Microbiology, Analytical Chemistry and Physical Lab departments and communicate extensively with pharmaceutical customers. This role requires quickly becoming proficient with Meissner’s product portfolio and customer base through formal training, independent study, and collaboration with colleagues, while also gaining a working knowledge of company policies, culture, and manufacturing and business processes. Bring your excellent interpersonal skills to work in this dynamic, cross-functional, customer-facing position.

• Interact with MTS scientists to comprehend job scope and team capacity.
• Develop working knowledge and familiarity of how MTS participates in and supports customer filter validations requests.
• Use project management skills to create project structures and timelines to prioritize projects and other inquiries. 
• Maintain and organize lab customer correspondence, reports and results files. 
• Maintain project timelines: monitor progress across the team and facilitate project deadlines. 
• Administer the MTS Validations email inbox and respond to routine inquiries from both internal and external customers. 
• Communicate with pharmaceutical customers, via Teams, email and voice. 
• Identify areas of improvement and develop initiatives to enhance MTS processes. 

This is an on-site role based out of our headquarters in Camarillo, CA.

The skills and experience you’ll need:

• Bachelor's degree from four-year college or university, preferably in science or engineering.
• Experience with biotechnology / pharmaceutical operations desired.
• 2+ years operations, project coordination, or project management experience with responsibilities spanning quality, technical, administrative, financial, contractual areas, or related field. 
• Must have strong aptitude to read, analyze, and interpret technical procedures.
• Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment. 
• Excellent follow-up skills with customers, internal staff, and management. 
• Provide over-the-top customer service to internal and external clients and be able to always act in their best interest.
• Must have strong English Language written and verbal communication skills. 
• Must be proficient with MS Office software including Outlook, Word, PowerPoint, Excel, and Adobe.
• Must be proficient in mathematical applications such as logs, fractions, percentages, ratios, and proportions.

Don’t meet every single requirement? Apply anyway.

What we can offer you:

• Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
• Additional Perks- HQ Onsite Full Gym, Ultramodern Coffee Bars, Free EV Charging Stations, Employee Discounts
• 401k, Profit Sharing, 401k Advisory Services
• Company Sponsored Life Insurance
• Employee Assistance Program
• Paid Time Off, Paid Holidays, Anniversary Holiday

Ready to make an impact? Let’s talk.

Meissner is proud to be an Equal Opportunity Employer.

US BASE PAY SCALE $25.52 - $33.14/hr

The base pay scale for this role is what Meissner reasonably expects to pay for the position although actual pay may vary from this scale depending on an applicant's experience.