Advance Technician (Nevada, MO)

At Sparklight, a Cable One brand, we keep customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Advance Technicians provide world‑class support service by completing new customer installations, repairing equipment, and troubleshooting. Responsibilities Maintain high‑quality connectivity by troubleshooting and diagnosing malfunctions in the Headend, HFC, and fiber‑optic networks, and the Home Terminal Units. Repair local plant performance issues and customer‑owned equipment using electronic test equipment. Read and interpret system/network design maps and verify as‑built documentation, comparing field findings with existing documentation and reporting results. Splice and terminate coaxial and fiber‑optic cables, mount active and passive devices (both aerial and underground in cabinets and vaults), activate active devices, and test to ensure optimal performance of all equipment. Perform surveys to determine if customer‑requested locations can receive service; create maps and drawings to estimate costs for plant/drop extensions beyond acceptable distances. Conduct underground facility locates accurately using plant maps and electronic locating equipment to prevent cable damage and service interruptions. Carry out construction maintenance duties, including splicing aerial/underground coaxial and/or fiber‑optic cables, restoring cable plant to system specification, and repairing or replacing damaged plant and power supplies. Continuously monitor plant for ingress/egress, perform signal‑leakage ride‑out activities, and track and repair leakage as needed. Train system technical personnel as directed by local system management. Qualifications One‑year college or technical‑school certificate, or three to four years of related experience or training, or an equivalent combination of education and experience. Complete the Fidelity Technical Training Center Advanced Technician course within six months of accepting the position. Working knowledge of signal‑level meters, volt‑ohm meters (VOM), leakage detection equipment, time‑domain reflectometer (TDR), optical time‑domain reflectometer (OTDR), and related test equipment. Knowledge of rules and regulations of regulatory bodies affecting telecommunications systems, including the FCC, NEC, NESC, OSHA, DOT, and local ordinances. Valid driver’s license for the state in which employed. Ability to work a variable schedule, respond to service interruptions during regular business hours, shifts, or on‑call, and work overtime including weekends, evenings, and holidays as required. Core Competencies Committed – values each customer while working hard to keep their business and support communities. Helpful – delivers support that best meets customer needs with expertise, respect, and empathy. Proactive – understands customer needs and actively works to make the relationship seamless, easy, and rewarding. Personal – knows customers well and tailors communication and interactions to meet expectations. Benefits Medical, dental, and vision plans – start when you start. Life insurance (self, spouse, children). Paid time off (vacation, holiday, and personal/sick days). 401(k) – 100% company match (starts after 1 year of service, up to 5% of eligible compensation). Group legal plan with identity‑theft protection. Tuition reimbursement (up to $5,250 in the first year). Annual community support to various organizations across the U.S. Associate recognition and awards programs. Advancement opportunities. Collaborative work environment. Equal Opportunity Employer Cable One and its family of brands is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability. #J-18808-Ljbffr Cable One, Inc.