Remote Customer Care Specialist - Multi-Channel Support

Quest Diagnostics in Lenexa, KS is seeking a Customer Care Representative I to deliver consistent, high-quality service across multiple channels, including phone, email, chat, and AI inquiries. Start date August 17th with onsite training for 5 weeks at Renner Blvd, Lenexa, KS, followed by remote weekday work from 9:30 AM to 6:00 PM Central. Responsibilities focus on confidentiality, professionalism, and empathy when handling health information, and effective responses to patient inquiries. #J-18808-Ljbffr Quest Diagnostics