Technical Writer

Syntricate Technologies

Technical Writer

Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities:

Provide expertise and guidance on best practices for product documentation setup for commercial purposes
Review existing documentation related to products and applications and identify areas of improvement for our documentation strategy
Work with UX team to optimize the setup of documentation on Resource Hub
Work with Product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related material
Establish standardized processes and templates for the efficient delivery of a consistent library of documentation for LedgerScan, CMP, and Factory
Assist with content generation and production of documents as necessary
Assist in creating content strategies and documentation plans to support product development
Collaborate with cross-functional teams to understand end-user needs and incorporate feedback

Skills and Experience Required:

8+ years of experience as a Technical Writer, with a focus on API and ABI documentation
2+ years of experience in a software development role
Experience with legacy financial institutions technology and API integration architecture
Experience with Blockchain and Web3 technologies
Strong understanding of APIs, RESTful web services, and programming concepts
Proficiency with various authoring, CMS, and task management tools
Familiarity with API documentation tools, such as Swagger, Postman, or similar
Proficiency with Confluence, JIRA, and JSON
Basic diagramming skills using tools like draw.io, Miro, or similar
Experience using tech stacks like Python, MongoDB, CDC, and Kafka
Experience working in a fast-paced, dynamic environment
Strong time management skills
Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions

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Vacancy posted 18 hours ago

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