FULL TIME CREW MEMBER

CULVER'S® JOB DESCRIPTIONCREW MEMBERJOB SUMMARYEssential FunctionsConsistently provides excellent guest service and hospitality elevating the guests experience every dayDemonstrates proper personal hygiene and food safety practices consistentlyMaintains a neat, well-groomed uniformed appearance and wears a smile consistentlyFollows restaurant policy on attendance, respectful conduct of team members and all other policies consistentlyAssists guests with product knowledge and promotional information upon request accuratelyFollows company safety standards at all times and looks out for the safety of other team members and guestsDemonstrates proper food safety practices by accurately completing the Quality Control/Safe Food ChecklistHandles guest comments promptly and courteouslyPerforms primary position responsibilities timely and accuratelyPerforms secondary position responsibilities timely and accurately, after the primary duties are accomplishedPerforms back-up support accurately and timely after secondary responsibilities are accomplishedAssists with odd job responsibilities timely, upon manager on duty (M.O.D.) requestAnswers the telephone courteously and professionally, within three ringsPrepares quality products while maintaining: portion control and presentation within service goal timesAttends all team member meetingsQualificationsFlexible scheduleReading and writing skills requiredCommunicates with guests, team and managementMaintains a sense of urgencyDemonstrates trained food safety knowledgePhysical AbilitiesStand constantlyWalk constantlySit occasionallyHandling constantlyLift / carry 10 lbs or less constantlyLift / carry 11-20 lbs constantlyLift / carry 21-50 lbs frequentlyLift / carry 51-100 lbs occasionallyTeam Member Performance Success FactorsCommunication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.Decision Making & Problem Solving: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.Cooperation: Supports fellow team members and is cooperative in providing excellent guest service.Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.