Marketing and Catering Coordinator

Marketing & Catering Coordinator

Role Summary:

We’re seeking a motivated and enthusiastic team member to help grow our brand presence, increase sales, and strengthen connections within our community. This dynamic role involves hands-on participation in marketing initiatives, social media engagement, special events, and supporting daily operations as needed.

Key Responsibilities:

• Support the development and execution of marketing strategies and campaigns
• Assist in planning and implementing special events, both in-store and within the community
• Keep marketing displays current, appealing, and on-brand
• Help carry out store-level marketing activities in alignment with our broader marketing plan
• Serve as a brand ambassador during community outreach initiatives
• Contribute to day-to-day business operations as needed to support overall success
• Help the organization execute the Winning Hearts Every Day strategy through catering
• Create, maintain and develop relationships with team members, leaders and guests that align with our values, vision and strategy
• Execution and oversight of catering orders
• Maintaining Catering prep and equipment (box meals, sauces, paper goods, TMS Bags, etc.)
• Completion of Catering checklists
• Ringing in, suggestive selling, and tendering Catering orders
• Coordinate with scheduler to provide training as needed

Qualifications:

• Friendly, hospitable, and outgoing demeanor
• Strong communication skills (written and verbal)
• Highly organized, detail-oriented, and dependable
• Self-starter with a passion for marketing and community engagement
• Ability to thrive in a fast-paced, customer-focused environment
• Embody our organization’s core values
• Provide complete buy-in to the vision set forth in the restaurant by the Operator
• Have a forward thinking mentality to stay ahead and not react to the business
• Setting monthly and quarterly S.M.A.R.T. catering execution goals

Preferred: Experience in marketing, catering, and event planning

Success Factors and Matching Measurements

We will know the Catering Coordinator is successful upon attaining the following:

• There is no breakdown of execution in catering process (measured daily)
• Positive feedback from guests on timeliness, service and quality of food (measured weekly)
• Positive feedback from leaders on communication and readiness of Catering orders (measured monthly)

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.