Quality Program Analyst- Cardiac (Full-Time, Days)

ENL Trauma Activation Service Compensation range: $28.62 - $38.64 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8 Hours Days off: Fixed If fixed, days off: Saturday & Sunday Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

POSITION SUMMARY:

The Quality Programs Analyst works in collaboration with all departments within Quality & Safety, which includes Policy & Procedures, Regulatory Compliance, Privacy, Infection Prevention, and Data Management. This role is responsible for applying the appropriate methods and/or approaches to identify opportunities through observation, advanced data analysis, or other means to incorporate the components and principles of person-centered care. The Analyst will participate and/or facilitate multiple projects and teams concurrently. They may maintain and report dashboards for services lines, areas of patient experience, safety and nursing clinical areas. Other responsibilities include administrative functions such as coordinating and assisting with meetings, work groups, and initiatives/projects. The Quality Programs Analyst utilizes technical knowledge and industry information to maintain and consistently review, regulatory guidelines, reporting systems, and other applications that support the Enloe Health (EH), reporting requirements and the Quality & Safety Department. Maintains strong user knowledge of all information system applications in addition to operational policies and procedures related to EH. The Quality Programs Analyst provides support for Regulatory, Privacy, Infection Prevention, Policy & Procedure governance and other Quality & Safety teams as designated. Supports the gathering of information regarding programs, quality improvement and initiatives, related to CDPH, CMS, and Joint Commission regulations. The individual in this role must be able to follow through on numerous details of multiple assignments simultaneously, use good judgement and critical thinking skills, and provide excellent service to internal and external customers. The individual must be able to follow up as indicated; possess positive problem-solving capabilities and needs to be flexible to accommodate changing priorities and responsibilities. The Analyst maintains the highest level of professionalism and confidentiality in all matters pertaining to Enloe Health. They demonstrate the ability to work independently and use good judgment in completing the duties of this position. They produce high quality, detailed and accurate reports and correspondence. In addition to the above, the regulatory specific analyst actively participates in the regulatory survey process. In addition to the above, the policy & procedure specific analyst: Is responsible for the ongoing maintenance and optimization of the policy & procedure management system, ensuring documents are current, compliant, accessible, and supports the document review process. The Analyst also supports quality improvement committees including Clinical Policy Advisory Panel, Pharmacy & Therapeutics Subcommittee, Critical Values Committee, Health Equity Committee and ad hoc committees as defined. This role contributes to regulatory survey readiness and participates in regulatory survey activities as needed. In addition to the above, the cardiac program specific analyst supports cardiac registry and program reporting activities, including data abstraction, validation, submission, dashboard maintenance, performance monitoring, and follow-up on cardiac quality metrics as assigned by the Quality Cardiac Program Supervisor. This role supports cardiac program readiness and ongoing compliance with applicable registry, accreditation, regulatory, and internal reporting requirements. The Analyst assists with cardiac quality improvement activities, committee preparation, program documentation, and timely communication of registry and performance data to the Quality Cardiac Program Supervisor and designated stakeholders.

EDUCATION / TRAINING / EXPERIENCE:

• Minimum: § Two years’ experience as a Secretary, Administrative Assistant, or like role OR other Specialist training
• § One-year experience working with data and report development.
• § Experience managing multiple, concurrent, and complex projects.
• § Bachelor’s degree or higher in related field
• Desired: § Experience in healthcare or hospital environment
• § Master’s Degree in Healthcare Administration, Business, or a related field.

SKILLS / KNOWLEDGE / ABILITIES:

Must be flexible and able to easily adapt to shifting priorities. Must have interpersonal skills necessary to build effective relationships and to adequately explore complex/sensitive situations with executive management, department management, front line staff, physicians, and regulatory agencies when planning and implementing projects. Must have excellent interpersonal skills and ability to maintain a high degree of rapport and interact professionally with organizational leadership, physicians, co-workers, employees, consultants, attorneys and the public at large. Must be able to maintain strict confidentiality. Must have knowledge of all elements of health care delivery and be detail oriented with excellent verbal and written skills. Must be able to work quickly and accurately in a fast-paced environment. Must be able to be flexible and adjust priorities and responsibilities accordingly. Must possess a personal presence that is characterized by a sense of honesty, integrity, and compassion with the ability to inspire and motivate others. Proficient in Microsoft Office Suite. Internet document retrieval experience. Organizational and multi-tasking skills are essential. Must possess the ability to lead, motivate, delegate, analyze information, and handle problem resolutions in an effective manner. Must be able to fulfill the essential functions of the position.

Benefits Information

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.