Desktop Technician

Desktop Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Technician to join their team onsite in Milford, MA and provide end-user support. This role is responsible for providing technical assistance, troubleshooting, and maintenance for computer systems, software, and related hardware.

Duties and Responsibilities:

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals
• Prepare workstations and assist with hardware set up services
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits

Skills and Qualifications:

• Minimum 3+ years of technical support experience
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools
• Excellent customer service, communication, and problem-solving abilities

Wage Range: The rate for this position is between $19.94 - $26.59 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.