Salesforce Project Manager

Salesforce Project ManagerLocation: Hybrid - MUST BE LOCAL TO Rochester, NY (DO NOT SUBMIT CANDIDATES FROM NYC)Job Purpose: Under the guidance of the assigned Manager IT Project Delivery, The IT Project Manager I/II is responsible for managing and delivering application, operations and/or business projects for the client's Health Plan.Essential Resource Responsibilities / Accountabilities:Plans, directs, and coordinates a matrixed team’s activities to manage and implement approved scope from business case through project close-outPlans, schedules, monitors, and reports on activities related to the projectDetermines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risksMonitors and controls project scope, requirements and change management needsIdentifies the appropriate blend of talent and resources to meet project needs and requirementsFormulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirementsApplies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standardsMonitors and reports on the progress of the resolution of high impact problems according to established standards. Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriateMeets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issuesEstablishes appropriate metrics for measuring key project criteriaMaintains currency on emerging technologies and project management techniquesMonitors and evaluates quality of performance and product from all work within scope of responsibilityFosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costsMatrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutionsMaintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current useDirectly negotiates with and functions as a liaison between functional partners, users, and suppliersActs professionally at all timesRepresents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroupsCoaches and counsels members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issuesServes as a Change Leader, developing and implementing strategies that will benefit the Heath PlanMentors new Project Managers on client's methodology, processes, organizational structure, etcAssists with coordination of the workload of several Level I and Contract PMs on larger projects requiring multiple PMs and teamsWorks with various groups across the organization to define the scope of a particular project and how that contributes to larger strategic goals and initiatives of a department and/or the corporationDevelops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stageContributes suggestions and works independently to implement changes to project management methodology and processes; gains consensus amongst various groups to accept the changesMinimum Resource Qualifications:Level II - Bachelor’s degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of bachelors)Eight years related work experiencePMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certificationDemonstrated experience in multiple project methodologies - waterfall, agile, SDLC, etcExperience in drafting both internal and external communications to convey project findings and statusDemonstrated experience managing teams executing under multi-phased and multi-deployment project schedulesDemonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentationsKnowledge and experience working in information technology, healthcare, health insurance and/or similar industryDemonstrated leadership skillsDemonstrated skills in developing and achieving project scope, costs, and planningDemonstrated skills in forming and fostering high performance, cross-functional teamsWrites and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. A writing sample is required with application submissionExperience drafting concise and informative communication pieces at the Departmental and/or Organizational levelExperience with Quality principles and tools