URBN Warehouse Training Lead

Training Lead

The Training Lead will create and implement training programs for the warehouse, which include training for new hires, re-training, and cross-training. They will schedule sessions, provide feedback, and evaluate the effectiveness of the training provided. The ideal candidate must work efficiently in a fast-paced, multi-tasking environment, pay attention to detail, and be open to diverse assignments. They must also be goal-oriented, excellent team players, possess a positive attitude, and have exceptional organizational, verbal, and written communication skills.

Shift: Monday - Friday; 7:00am - 3:30pm

Role Responsibilities

• Provide coaching, facilitate discussions, and make recommendations based on employee observations.
• Provide effective feedback to each trainer on areas of strength and opportunities for successful performance.
• Conduct training sessions, orientations, and facility tours for new hires transitioning from onboarding to training plans.
• Maintain training logs of employees and procedural changes.
• Understand site-specific systems and procedures.
• Communicate productivity standards and LM performance.
• Interact with supervision and cross-functional employees to resolve issues affecting operations.
• Communicate and uphold company policies and procedures.
• Must be an expert in all warehouse departments.

Role Qualifications

• Must be 18 years or older
• Bachelor's degree or equivalent job experience
• Excellent public speaking and presentation skills with expertise in training techniques
• Labor management experience
• Knowledge of warehouse operations, procedures, and warehouse equipment (i.e., forklift, pallet jack, cherry picker)
• Experience in a highly automated distribution center or production environment
• Able to work with minimal supervision, possess time management and organizational skills
• Must maintain acceptable attendance, be flexible with schedule, and be able to work overtime
• Maintain confidentiality of sensitive information
• Comprehend and follow work instructions to meet productivity and quality standards
• Bi-lingual preferred

Physical Requirements

• Able to stand and walk for considerable distance throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights to 50 pounds

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range

Starting from USD $17.75/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.