Second Shift Department Manager

Job Description

Job Description

At Game One, you can absolutely expect new, innovative ways to make your job better. But the real-life difference at Game One is the respect, care and commitment we have for our teammates and customers. Simply great experiences, one person at a time.

Our story revolves entirely around you. We're growing, but never beyond our roots of caring and integrity. We never take this work or the people around us for granted. At Game One, we know the strength of team and the power of belonging. Come, join our TEAM!!

PURPOSE STATEMENT:

Game One is the premier provider of apparel, gear, and equipment unifying teams and fans in schools, clubs and organizations.

JOB SUMMARY

The Department Manager is responsible for overseeing daily production activities within assigned decoration department(s) at a Game One production facility. This position ensures department operations are efficient, safe, and aligned with quality standards, customer expectations, and production schedules. The Department Manager leads team members, coordinates workflow, and supports continuous improvement initiatives by performing the following duties personally or through team members.

JOB FUNCTIONS

• Directly supervise and support department team members, providing guidance, coaching, and performance feedback
• Plan and coordinate daily production activities to meet Safety, Quality, and delivery/output requirements.
• Communicate and collaborate with other Department Managers and Production leadership to ensure smooth workflow across departments.
• Monitor production schedules and adjust staffing, work assignment, and overtime as needed to meet demand.
• Ensure products meet quality standards, order specifications, and customer expectations; address quality issues promptly.
• Trail team members on equipment operation, quality standards, safety procedures, and standard work practices.
• Support implementation and adherence to standard operating procedures (SOPs) and learn manufacturing principles.
• Identify and resolve routine operational, production, and equipment issues to minimize downtime and inefficiencies.
• Coordinate basic equipment care and report maintenance needs in accordance with established procedures.
• Maintain department documentation related to productivity, quality, safety, and training.
• Promote a safe, organized, and positive work environment consistent with the company policies and values.
• Escalate significant issues, risks, or resource needs to the Production Manager, offering potential solutions.
• Other duties as assigned or dictated by the needs of the business.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to prioritize tasks and manage daily production demands in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to enforce and sustain quality and safety standards.
• Working knowledge of production processes and workflow management.
• Effective communication and interpersonal skills.

• Practical approach to problem solving.

REQUIRED EDUCATION AND EXPERIENCE

• 2-4 years of lead or supervisory experience in a manufacturing or production environment.
• Strong operational experience, with ability to manage and lead people and processes.
• Lean Manufacturing experience strongly preferred.

• Mechanical aptitude a definite asset.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly exposure to moving mechanical parts, fumes, chemicals and heat.
• Noise level if usually moderate.

Equal Employment Opportunity Statement

Game One is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, gender identify, genetic information or any other characteristic protected by applicable federal, state or local laws.