Bilingual Testing Specialist

Job Details Title: Bilingual Testing Specialist Department: Testing & Assessment Services Campus Location: Arnold/Main Campus Salary Range: $20.44 - $25.55 per hour Work Mode: Full‑time in‑person presence required on campus or at alternative locations Hours per Week: 40 Position Summary The Testing Specialist will administer and proctor examinations for AACC students, prospective students, community members, and certification candidates. The Bilingual Testing Specialist must have excellent written and oral communication skills in both English and Spanish. The role requires maintaining exam security, providing excellent customer service to a diverse population, responding to student needs, using ADA technology, and supporting students, staff, faculty, and community members. In‑person work is an essential function of this position. Job Duties and Responsibilities Administer and score placement tests, including interviewing, assessing, and counseling students concerning background, test results, and course placement, and referring students to college resources as appropriate. Administer certification testing, including CLEP, Pearson Vue, Scantron, Certiport, and TEAS; acquire and maintain certification to proctor these exams. Administer make‑up, hybrid, online, and special exams; ensure testers receive appropriate exam material, monitor testers during the exam, and report any irregularities or misconduct as needed. Serve as liaison between students, faculty, and staff concerning testing problems or special needs. Complete tasks to support office functions, including logging exams, scheduling exams, telephone coverage, email response, and maintenance of files. Provide special testing accommodations for students with disabilities, including technology, reading/scribing, and other accommodations documented from the DSS office. Perform data entry in Colleague as needed; verify all placement records in Colleague before administering placement tests. Required Qualifications Associate's degree Six months of relevant experience In lieu of an AA degree, a high school diploma and an additional 2 years of experience may be substituted Excellent written and oral communication skills in both English and Spanish Working knowledge of Microsoft Office suite products and a high level of comfort with learning and using different computer software and web‑based applications Ability and willingness to work flexible hours, including daytime, evening, and weekends, in person at all three test centers and off‑site locations Effective oral and written communication skills, ability, and willingness to deal effectively with students, faculty, and staff while providing exemplary customer service Ability to work with minimal supervision, with attention to detail Ability to multitask and problem‑solve in a fast‑paced environment Preferred Qualifications Demonstrated knowledge of testing procedures, federal, state, and college regulations governing testing services, and of college resources and curriculum requirements Working knowledge of federal laws and state regulations governing the delivery of services to students with special needs, with experience working in an education setting Working knowledge of FERPA, experience with test administration Ability to type accurately at a moderate speed and perform data entry functions accurately Diversity, Equity, and Inclusion Statement Anne Arundel Community College is committed to enriching the educational experience by building a diverse team that embraces equity, inclusiveness, and the equal rights of all people. The college actively recruits and supports a broadly diverse faculty, administrators, and staff who contribute to the college's excellence and to the understanding and appreciation of differences in age, race, gender, ability, religious convictions, socio‑economic status, ethnic heritage, and sexual orientation. Employment Eligibility and Benefits Applicants must be currently authorized to work in the U.S. on a full‑time basis. Employment‑based visa sponsorship, including H‑1B sponsorship, is not available for any position. Pay dates occur on the 7th and 22nd of each month; if these dates fall on a weekend, the pay date occurs on the Friday prior. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment: Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. #J-18808-Ljbffr Anne Arundel Community College