Sales Manager

Job Description

Job Description

Sales Manager

Reports to : General Manager

Department: Sales

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

BENEFITS

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

JOB DESCRIPTION

The Sales Manager at The Holiday Inn Express & Suites Lockport is primarily responsible for driving the hotels’ sales and marketing efforts to achieve maximum revenue results and delivering exceptional service to the guests. Increase room night sales and improve market penetration while delivering exceptional financial results. Create solid business relationships with local corporate clients and network with local business associations and chambers of commerce to increase hotel’s visibility in the local communities. S/he will be responsible for exemplifying the Hotel’s Culture and should be service-oriented and outgoing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently achieve and surpass revenue-driven sales targets by utilizing a profitable, solution-oriented sales approach that benefits both the company and the client.
• Understand sales and business processes and achieve provided sales goals in provided segment(s).
• Identify customer business requirements and craft customer offers via a contractual document.
• Achieve annual hotel revenue goals as established and agreed upon.
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance. 
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Capture competitor's accounts through networking, research, and reader board surveys in order to target and solicit those most probable to generate new business. 
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Prepare and maintain a current annual business plan with measurable and specific initiatives detailed to maintain and grow each business segment.
• Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Work closely with Revenue Management and rate strategy initiatives to maximize revenue goals.
• Use independent judgement and forecasting guidance to maintain accurate forecasting for all group/individual segments and identify value periods for all sales emphasis.
• Develop strong partnerships with local and external organizations to further brand/product awareness .
• Take an active role in regional tourism organizations and participates in sales activities both on and off-property.
• Travel locally to conduct outside calls, promote the hotel and review competition. Use independent judgement and market knowledge to determine where to go and whom to visit. 
• Partner with operations departments to ensure full participation in servicing accounts.
• Ensure all billing from groups and events are completed and sent out by the sales and events team.
• Other responsibilities as assigned. Responsibilities are subject to change.

QUALIFICATIONS

• A minimum of 1 year of hotel sales experience
• A degree preferably in Sales and Marketing and/or Hospitality Management is highly desirable
• Experience with TripleSeat and/or Opera PMS systems a plus, but not required
• Highly self-motivated and disciplined