Operational Planner

Introduction to the jobSales Order Management team is seeking an Operational Planner to play a critical role in ensuing the timely, accurate, and efficient delivery of materials to warehouses, customer and vendor sites worldwide. In this role, you will help translate customer and stakeholder requirements into actionable delivery plans, coordinate material availability, monitor order progress, and drive follow-up across the logistic process.Role and responsibilitiesRespond to and oversee the process of incoming orders from various customer locations. Communicate directly with internal stakeholders to ensure that their needs are understood, communicated, and fulfilled. Monitor and follow up with daily escalations.Collect/predict demand, turn to planning & delivery of material to support services at customer sites.Development of operational plan (resources, local constraints, and infrastructure) to ensure material availability progress to support customer service needsExecution of the plan and drive delivery of materials to local warehouses and customer sites.Meeting internal/external stakeholders, understanding their requirements and manage to listen, clarify, and interpret into actionable items with end to end follow up.Planner, working independently on processes with significant dependencies on other processes/units. Good understanding of the own process and the impact on related processes. Working under limited supervision of team lead or senior colleagues on end deliverables.Ensure successful delivery of all logistic requirements and services. Contribute to the logistic project team to ensure that the (thousands of) high-tech parts are delivered on-time, on-spec and at the right quality at the customer site. Meet the delivery requirements that have been agreed with the customers and ASML. In the context, initiate and drive continuous improvement to optimize logistical costs.Evaluate performance with all stakeholders and identify, initiate & drive improvements. Drive projects to further develop and improve end to end logistics processes and improve existing processes. Other relevant assignments according to business needsActs like a mentor to junior colleagues.Other business as requiredEducation and experienceRelevant bachelor’s degree is preferred (e.g. Business Administration, Supply chain)SAP experience is preferred, data analysis skill is must (Excel, Power BI, Spotfire, etc.)SkillsOrganizational and Prioritization SkillsResult-Oriented and Proactive AttitudeAdaptability to Pressure and Changing RequirementsTeam PlayerStakeholder Relationship BuildingCustomer Dedication and Service MindsetContinuous Improvement DriveProactive Learning AttitudeOther informationPlanning and Delivery (P&D) combines all planning activities across ASML, bringing demand and supply perspectives closer together. P&D collaborates closely with business lines and sectors to connect requirements and priorities into an integrated business plan, while remaining clear on bottlenecks and real constraints, so we can stretch them to meet opportunities without becoming unrealistic. This allows P&D to become the unbiased, trusted partner that helps ASML to remain both ambitious and realistic in its business planning and capacity and increases our combined solution power to drive improvements.The P&D organization focuses on four key activities:Planning, planning strategy and improvementIntegral demand and supply (0-3 year horizon)Capacity preparation planning (>3 year horizon)Delivery: freight, customs and warehousingAdditional Responsibilities:There is potential for exposure to strong magnetic fields, high voltage and currents.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.Request an AccommodationASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email View email address on click.appcast.io to initiate the company’s reasonable accommodation process.Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.SummaryLocation: Wilton, CT, USAType: Full time