AI Identity and Access Management Consulting Director

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Consulting Director, AI Identity & Access Management (IAM) is a strategic and hands-on leader responsible for advancing CNA’s modern IAM capabilities through the application of artificial intelligence, automation, and next-generation identity governance.This role focuses on governing AI agents as non-human identities, driving intelligent automation, and improving end-user experience across IAM services. The position partners across Security, AI Governance, Engineering, and Business teams to ensure AI-enabled identity solutions are secure, scalable, and aligned with enterprise governance standards.JOB DESCRIPTION:Key ResponsibilitiesAI Identity Governance (Core Pillar)Lead the design and implementation of AI Agent Identity Governance, ensuring all agents are treated as first-class non-human identities with defined ownership, lifecycle, and access controls.Establish and operationalize controls for:Identity registration, ownership, and accountabilitySecure authentication and credential managementFine-grained authorization and least privilege enforcementAuditability and traceability of all agent actionsDefine and enforce separation of user vs. agent identity context to reduce risk and blast radius.Accelerate the adoption of AI usage in the IAM spacePartner with AI Governance, Security, Legal, and Compliance teams to align with enterprise AI policy and approval processes.AI-Driven IAM Transformation & AutomationDrive adoption of AI-powered IAM capabilities, including:Intelligent role mining and access optimizationUnified identity risk scoringAutomated access decisioning and lifecycle workflowsAI-enabled identity analytics and anomaly detectionIdentify and implement opportunities to eliminate manual processes across provisioning, certification, and access reviews.Leverage AI and orchestration tools to deliver scale, consistency, and auditability in IAM operations.End User Experience & Self-Service InnovationImprove IAM user experience through AI-driven solutions such as:Identity chatbots and virtual assistantsSimplified access request workflowsProactive identity insights and guidance for usersReduce friction while maintaining strong security controls and compliance posture.Strategy, Architecture & InnovationDefine the enterprise roadmap for AI in IAM, aligned to broader IAM strategy and security priorities.Evaluate and integrate emerging capabilities across Okta, SailPoint, CyberArk, cloud platforms, and AI ecosystems.Create reference architectures and standards for:AI agent identity lifecycle managementSecure AI integrations with IAM platformsScalable identity models for human and non-human identitiesAct as a thought leader and advisor to senior leadership on AI + IAM strategy.Required Qualifications10+ years in Identity & Access Management, Security Architecture, or related domainDemonstrated experience with IAM platforms such as (Okta, SailPoint, CyberArk, cloud IAM)Experience with automation, orchestration, or AI-enabled solutions within security or IT operationsStrong understanding of:Identity lifecycle managementRBAC/ABAC and least privilege modelsAuthentication and authorization frameworksAudit and regulatory requirementsAbility to operate both strategically and hands-on across architecture and executionPreferred QualificationsExperience with AI/ML, GenAI, or agentic systems in enterprise environmentsFamiliarity with AI governance frameworks and model risk considerationsExperience integrating IAM with cloud, APIs, and developer ecosystemsBackground in building automation or AI-driven operational solutions#LI-Hybrid#LI-DM1In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois,Maryland, Massachusetts, New York and Washington,the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact View email address on click.appcast.io: Chicago, IL, USAType: Full time